El Dorado Irrigation District Granicus #RFP26-05

On-Call IT Product Support Services for El Dorado Irrigation District (2026-2028)

The El Dorado Irrigation District is seeking to expand its pool of on-call IT product support service providers for the remainder of the 2026-2028 period. - Government Buyer: - El Dorado Irrigation District (California) - Scope of Services: - On-call, professional IT product support services for District operations, engineering, general counsel, and IT departments - Support for a range of software products, including: - Microsoft Exchange Server - Microsoft SQL Server - Microsoft SharePoint - Microsoft 365 - Doc Locator - Virtual machine environments - Windows Services (including Active Directory and IIS) - Server and client operating systems - Crystal Server - Services include maintenance, troubleshooting, upgrade assistance, and emergency response - Notable Requirements: - Emergency services must commence within 2 hours of request - Majority of work performed remotely - Consultants must have relevant certifications and experience - Hourly rates are fixed for each year of the contract (2026-2028) - Individual projects are capped at $150,000; projects over $100,000 require Board approval - Current approved providers (not eligible to apply): - Golden Star Technology, Inc. - Network Design Associates, Inc. - Visionary Integration Professionals, LLC - Solicitation Reference: RFP26-05

Description

The El Dorado Irrigation District is accepting proposals to augment its current IT product support on-call provider list for the remainder of the 2026-2028 on-call period. This solicitation is for IT Product Support Services under RFP26-05. Consultants previously awarded contracts for the 2026-2028 period remain on the approved provider list and are not required to resubmit proposals. Proposals must be submitted via email by August 5, 2026, 3:00 PM local time.

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