Opportunity

SAM #36C26127Q0013

Sole Source PACS Maintenance, Support, and Sustainment for VA VISN 21 (Philips Healthcare)

Buyer

VA Network Contracting Office 21

Posted

July 22, 2026

Respond By

July 31, 2026

Identifier

36C26127Q0013

NAICS

541519, 541512

This notice announces the Department of Veterans Affairs (VA) Network Contracting Office 21's intent to award a sole source contract to Philips Healthcare for maintenance, support, and sustainment of the Philips Radiology Picture Archiving and Communication System (PACS) across multiple VA sites. - Sole source procurement to Philips Healthcare, the OEM for the PACS system - Services include maintenance, technical and clinical support, project management, and ongoing sustainment - Hardware, software, licensing (including unlimited enterprise-wide and diagnostic radiology viewer licenses), and upgrades are included - Additional requirements: migration of legacy images, disaster recovery, 24/7 support, and OEM-approved training for staff - System must maintain 99.99% uptime, with financial penalties for downtime - Market research is being conducted to identify any other authorized vendors capable of providing equivalent services; proof of OEM authorization is required - NAICS code: 511210 (Software Publishers) - Draft Performance Work Statement (PWS) is available for review - Contract covers multiple VA sites in VISN 21, including San Francisco, Palo Alto, and others

Description

Special Notice

Special Notice

Page 2 of 2 Special Notice *= Required Field Special Notice

Page 1 of 2

This is for Market Research Purpose Only. The Department of Veterans Affairs, NCO 21, intends to award a sole source firm fixed price contract to the manufacturer of Radiology Picture Archiving and Communication System (PACS), Philips Healthcare. We believe that they are the only vendor capable of providing the required maintenance, support and ongoing sustainment services. These services were previously competed on GSA and the open market and the only vendor to provide a response was Philips Healthcare. A draft of the performance work statement is attached. If you believe there are no authorized third parties that can provide scope repair services and OEM parts that can satisfy this requirement. A draft performance work statement is attached. If you believe that your company is capable of maintaining the equipment in the performance work statement, please provide your information and capability by responding to durell.salaz@va.gov no later than July 31, 2026, by 10 A.M. PST. The applicable NAICS Code is 511210 and the size standard is $41.5 Million. This notice of intent is not a request for competitive quotes. Responses received will be evaluated; however, a determination by the Government not to compete with the proposed procurement based upon responses received to this notice is solely within the discretion of the Government. Capability Statement please answer the following questions when responding: What is your company s Socioeconomic Status? (ex. Small business, large business, SDVOSB, etc.) Provide UEI and/or CAGE Code. Ability and experience in managing this same requirement. Include general information and technical background describing your firm s experience on contracts requiring similar efforts to meet the program objectives. List of Projects (Government and Commercial) that are similar in scope and size. Anticipated Teaming Arrangements (if any). If plan on subcontracting, demonstrate that you will meet the limitations on subcontracting per FAR 52.219-14 for Small Businesses; VAAR 852.219-74 for SDVOSB/VOSB. GSA Contract Number, if applicable. Letter from Philips Healthcare authorizing your company to perform these services. Pricing per the Performance Work Statement. *Failure to provide the information requested above (items 1-8) will be considered non-responsive and will not be considered a viable source for market research purposes. See attached document: Draft PWS - PACS.

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