Opportunity
El Paso County Ionwave #26-016 Addendum 2
El Paso County Solicits Accounts Receivable Debt Collection Management Software
Posted
May 11, 2026
Respond By
August 06, 2026
Identifier
26-016 Addendum 2
NAICS
541511
El Paso County, Texas is seeking proposals for Accounts Receivable Debt Collection Management Software to streamline and manage the county's receivables and debt collection processes. - Government Buyer: - El Paso County, Texas - County Purchasing Department - Products/Services Requested: - Accounts Receivable Debt Collection Management Software - Minimum of 20 user licenses - Account and payment plan management - Batch communications (letters, phone calls, texts, emails) - Customizable communication scripts - Productivity reporting - Technical support - Vendors to propose Basic, Intermediate, and Premium packages, each with increasing features - Unique/Notable Requirements: - Solution must support batch communications and customizable scripts - Vendors must provide references, safety and litigation certifications - Compliance with county ethics and insurance policies required - No specific OEMs or software brands are named; opportunity is open to all qualified vendors able to meet requirements
Description
El Paso County, Texas is soliciting proposals for Accounts Receivable Debt Collection Management Software. The procurement involves software that manages accounts receivable debt collection with features such as user licenses, account and payment plan management, communication triggers, customizable scripts, productivity reporting, and technical support. Proposals must be submitted by August 6, 2026, and may be delivered online or in hardcopy. The bid opening will be conducted online via YouTube, and the award will be based on qualifications, scope of services, and price.