SAM #19TH2026Q0057

Cisco Software License Renewal and Support Services for U.S. Embassy Bangkok

The U.S. Embassy Bangkok is seeking quotations for the renewal of Cisco software licenses and associated support services for a one-year period. - Government Buyer: - U.S. Embassy Bangkok, GSO/Procurement Office - OEM Highlight: - Cisco is the required Original Equipment Manufacturer (OEM) for all software licenses and support - Products/Services Requested: - Renewal of Cisco Identity Services Engine (ISE) and Cisco Email Security Appliance (ESA) licenses - Cisco Secure Email XaaS Subscription (400 units) - Cisco Secure Email Advantage, Essential+GSU+DLP+ENC (400 units) - Cisco Secure Email Threat Defense (1 unit) - Cisco ISE Virtual Machine Common PID (1 unit) - Cisco Identity Service Engine Premier Subscription (300 units) - Technical support services including: - Local and remote support by Cisco-certified personnel in Thailand - License activation, software updates, troubleshooting, and coordination with Cisco TAC - Onsite support within 8 business hours if required - Helpdesk available Monday to Friday, 08:00-17:00 ICT - Notable Requirements: - Contractor must be a Cisco Gold Partner or higher - All licenses and support must be genuine Cisco products - Support must be provided locally in Thailand by certified staff - Period of performance is one year, with specific start and end dates

Description

Enclosed is a Request for Quotations (RFQ) for software licenses renewal and support services.  If you would like to submit a quotation, follow the instructions in Section 3 of the solicitation, complete the required portions of the attached document, and submit it to the address shown in the solicitation.

The U.S. government intends to award a contract/purchase order to the responsible company submitting an acceptable offer at the lowest price.  We intend to award a contract/purchase order based on initial quotations, without holding discussions, although we may hold discussions with companies in the competitive range if there is a need to do so.

Direct any questions regarding this solicitation in writing to Ramon Menendez-Carreira, Contracting Officer, email: BangkokGSOProcurement@state.gov.  Questions must be written in English.  Closing date for question submission will be July 27, 2026 at 12:00 PM (Bangkok local time).

Quotations are due by August 6, 2026 at 12:00 PM (Bangkok local time). No quotations will be accepted after this time. Proposals must be in English and incomplete proposals will not be accepted.

Your quotation must be submitted electronically to BangkokGSOProcurement@state.gov.  It is important to make sure the submission is made in specific size and format; in Adobe Acrobat (pdf) file format. The file size must not exceed 25MB. If the file size should exceed the 25MB, the submission must be made in separate files and attached to separate emails with less than 25MB each.

In order for a quotation to be considered, you must also complete and submit the documents listed in the solicitation.

Offerors shall be registered in the SAM (System for Award Management) database at https://www.sam.gov prior to submittal of their offer/proposal as prescribed under FAR 4.1102. Failure to be registered at time of proposal submission may deem the offeror’s proposal to be considered non-responsible and no further consideration will be given. Therefore, offerors are highly encouraged to register immediately if they are interested in submitting a response to this requirement.

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