Auburn Civicplus #67

City of Auburn Solicits Proposals for Comprehensive Managed IT Services

The City of Auburn, California, is seeking a qualified IT firm to provide comprehensive managed IT services for all municipal operations. - Government Buyer: - City of Auburn, Finance Department - OEMs and Vendors: - No specific OEMs or vendors are named in the solicitation - Products/Services Requested: - Comprehensive managed IT professional and advisory services - Daily IT management and support for all City departments and facilities - 24/7 emergency response coverage, especially for public safety departments - Network administration, systems infrastructure monitoring, and help desk support - Cybersecurity, disaster recovery, and compliance with regulatory mandates (including CJIS) - Software licensing and hardware warranty management - Consulting, project management, and strategic IT planning - Support for multiple City locations: City Hall, Police Station, Fire Stations, Airport, and Wastewater Treatment Plant - Unique or Notable Requirements: - Ability to provide both on-site and remote support - 24/7 coverage for emergency services - Staff background checks required for access to police department systems - Participation in IT planning meetings and technology audits - Support for a small municipal organization with no in-house IT staff

Description

The City of Auburn is seeking proposals from qualified IT firms to provide comprehensive Managed IT professional and advisory services, including daily support and ad hoc project planning and execution. The services will support a small municipal organization with diverse IT needs such as public safety, wastewater treatment, airport, and general government operations. The contract is anticipated for three years with options to renew for two additional one-year periods. Proposals must be submitted by August 3, 2026, and include detailed plans for IT management, consulting, project management, and 24/7 emergency support.

View original listing