SAM #IHS1522705

Sole Source Annual Service & Software Maintenance for Hill-Rom Voalte Nurse Call System

This opportunity is for a sole source service and software maintenance agreement for the Hill-Rom Voalte Nurse Call System at the Chinle Comprehensive Health Care Facility, Navajo Area Indian Health Service. - Agency: Indian Health Service (IHS), Navajo Area Indian Health Service (NAIHS), Chinle Service Unit (CSU) - Vendor/OEM: Hill-Rom, Inc. (now part of Baxter International) - Service scope: - Extended Service Agreement (ESA): - Annual preventive maintenance - On-site field dispatch for maintenance and repair - Parts coverage including labor - Repair and replacement of defective components - Software Maintenance Agreement (SMA): - Software upgrades, patches, fixes - Remote technical diagnostics and support (24/7 remote support; non-emergent services during business hours) - On-site labor for upgrades and certifications - Minor remote configuration changes - Coverage for all Hill-Rom servers (Enterprise Voip Server 3CX, Voip Server 3CX 1st Floor, Enterprise Reporting, DNS Server) - Sole source justification: Hill-Rom is the only manufacturer and provider for these services - NAICS code: 811210 (Electronic and Precision Equipment Repair and Maintenance) - Period of performance: One year from date of award - No specific part numbers or quantities provided; service is critical for uninterrupted patient care - Commercial opportunity: Annual maintenance and support contract for specialized hospital communication systems

Description

Notice of Intent to Award / Sole Source

The Navajo Area Indian Health Service, enter facility name intends to award a non-competitive, sole sourced purchase order to Hill-Rom, Inc for an annual service agreement consisting of an Extended Service Agreement (ESA) and Software Maintenance Agreement (SMA) to maintain the existing Nurse Call System in an operational and manufacturer-supported condition.

The anticipated period of performance is a base period of one year from the date of award. 24The applicable North American Industry Classification System (NAICS) code assigned to this procurement is 811210 Electronic and Precision Equipment Repair and Maintenance with a small business size standard of $34.0.

The Proposed Contractor is the only organization uniquely qualified to provide the required services to ensure that there is no interruption in services that could impact direct patient care.

This notice of intent to award a sole source contract is not a request for competitive proposals. There will be no solicitation available for competitive quotes. Any response to this notice must show clear and convincing evidence that competition would be advantageous to the Government. Respondents are advised that the Government is under no obligation to acknowledge receipt of the information received or provide feedback to respondents with respect to any information submitted.  If no affirmative written response is received by 07/31/2026 at 12pm MDT the contract will be issued without further notice.

A determination by the Government not to compete the proposed procurement base upon responses to this notice is solely within the discretion of the Government. Information received will be considered solely for the purpose of determining whether to conduct a competitive procurement in the future.  Any solicitation resulting from the analysis of information obtained will be announced to the public in Federal Business Opportunities. However, responses to this notice will not be considered adequate responses to a solicitation. No proprietary, classified, confidential, or sensitive information should be included in your response. The Government reserves the right to use any non-proprietary technical information in any resultant solicitation(s).

View original listing