Opportunity
SAM #W9124J26RNCSY
Sole Source Software Maintenance & Support for Rauland Borg R5 Nurse Call System at BAMC
Buyer
MICC Fort Sam Houston
Posted
July 21, 2026
Respond By
August 07, 2026
Identifier
W9124J26RNCSY
NAICS
541512, 513210
The U.S. Army Mission and Installation Contracting Command (MICC) at Fort Sam Houston is announcing its intent to award a sole source contract for software maintenance and technical support services for the Rauland Borg R5 Nurse Call System at Brooke Army Medical Center (BAMC). - Government Buyer: - Department of the Army - U.S. Army Mission and Installation Contracting Command Fort Sam Houston (MICC-FSH) - Contracting Activity Office - OEM Highlighted: - Rauland Borg (manufacturer of the R5 Nurse Call System) - Vendor: - Advanced Communications & Cabling, Inc. (intended awardee) - Products/Services Requested: - Comprehensive software maintenance for the Rauland Borg R5 Nurse Call System - All software updates for the system - 24/7/365 telephonic and onsite technical support for Nurse Call Servers - Notable Requirements: - Support must cover all system software updates and provide continuous (24/7/365) technical support, both remotely and onsite - Sole source justification based on the proprietary nature of Rauland Borg's system - Period of Performance: - Base year plus four option years, with a possible extension under FAR 52.217-8 - No specific part numbers or quantities are provided, as this is a service and support contract
Description
This is a Notice of Intent to Sole Source only. This notice does not constitute a Request for Quote (RFQ), Invitation for Bid (IFB), or Request for Proposal (RFP), nor does it commit the U.S. Government to contract for any supply or service. The Government will not pay for any information or administrative costs incurred in response to this notice.
A determination by the Government not to compete this proposed action based upon responses to this notice is solely within the discretion of the Contracting Officer. However, if a competitive solicitation is subsequently released, it will be synopsized on the Governmentwide Point of Entry (GPE) at www.sam.gov.
Summary of Requirement: This requirement is a follow-on services contract to provide comprehensive software maintenance and technical support for the Brooke Army Medical Center (BAMC) Rauland Borg R5 Nurse Call System. The contractor will provide all software updates, 24/7/365 telephonic and onsite technical support for the Nurse Call Servers.
See attached notice for additional information.