SAM #36C10G26Q0080

VA Seeks Medical Emergency Alert Devices (MEAD) with 24/7 Monitoring for Veterans

The U.S. Department of Veterans Affairs, Veterans Health Administration (VHA) Prosthetics Sensory Aid Service (PSAS), via the Enterprise Procurement Office (EPO), is seeking industry feedback for Medical Emergency Alert Devices (MEAD) to support veterans at home and in the community. - Government Buyer: - U.S. Department of Veterans Affairs, Veterans Health Administration (VHA) Prosthetics Sensory Aid Service (PSAS), Enterprise Procurement Office (EPO) - Products/Services Requested: - Medical Emergency Alert Device Neck Pendant - Features: IP67 dust/water resistance, tactile push button, built-in speaker/microphone, fall detection, minimum 3-day battery, GPS, mobile connectivity, unlimited minutes, 24/7 U.S.-based live agent monitoring, geofencing, caregiver alerting, interactive app (no subscription), remote software updates, English/Spanish manuals, QR code for setup, toll-free support, minimum one-year warranty - Medical Emergency Alert Device Wristband - Features: Same as neck pendant, with latex-free adjustable wristband - 24/7 U.S.-Based Call Center Monitoring Service - Live agent triage, emergency dispatch/caregiver notification, false alarm management - Notable Requirements: - Devices must be operable across the U.S. and territories - All monitoring must be U.S.-based with live agents - Devices must include both neck pendant and wristband options - No subscription required for interactive app - Minimum one-year warranty on all devices - Instructional materials in both English and Spanish - No specific OEMs or vendors are named in the solicitation - The procurement is for an IDIQ contract with a five-year period (one-year base plus four option years)

Description

Request for Information, Sources Sought for Medical Emergency Alert Device (MEAD)

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