Sound Transit Biddingo #QQ 0060-26

Sound Transit awards contract for ORCA web support, maintenance, and consulting services.

Sound Transit, a regional transit agency in Washington, has awarded a contract for ongoing web support, maintenance, monitoring, analytics, and strategic consulting services for the ORCA (One Regional Card for All) information websites and mobile application. - Government Buyer: - Sound Transit (regional transit agency in Washington) - Scope of Work: - Ongoing web support and maintenance for ORCA information websites and mobile app - Monitoring and analytics services to track site and app performance - Strategic digital consulting to enhance user experience and system functionality - Custom computer programming and technical support - Notable Requirements: - Comprehensive coverage of both technical and strategic digital services - Multiple addenda and clarifications issued, indicating complex requirements - OEMs and Vendors: - No specific OEMs or vendors named in the award notice - Products/Services Requested: - Web support and maintenance services (no part numbers or quantities specified) - Custom computer programming and analytics services - Unique Aspects: - Award covers both goods and services related to web and app support - Focus on ongoing, strategic improvement of digital transit information platforms

Description

Sound Transit is requesting quotes from firms to provide ongoing web support, maintenance, monitoring, analytics, and strategic consulting services to the ORCA (One Regional Card for All) information sites and mobile app. The full scope of work is attached as Section Two Scope of Work. The procurement involves multiple addenda and clarifications. The procurement is awarded.

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