City of Riverside PlanetBids #2565

Riverside Seeks Consulting Firm for Comprehensive Assessment of Community and Economic Development Department

The City of Riverside is seeking qualified consulting firms to conduct a comprehensive performance assessment of its Community and Economic Development Department (CEDD). - Government Buyer: - City of Riverside, City Manager's Office, Finance-Purchasing Division - Scope of Services: - Independent, department-wide organizational assessment of CEDD, including Code Enforcement - Evaluation areas: organizational effectiveness, operational efficiency, accountability systems, workplace culture, leadership and supervisory practices, staffing and workplace stability, service delivery, communication practices, and compliance - Review of prior assessment recommendations and implementation status - Identification of operational, managerial, fiscal, compliance, and workforce risks - Development of actionable recommendations to improve performance, accountability, transparency, employee engagement, and public confidence - Deliverables: work plan, interim memoranda, employee surveys, climate summary, draft and final reports, implementation roadmap, and presentations - Notable Requirements: - Minimum five years of relevant consulting experience - No bankruptcies in the past five years - Proposals must include a narrative, cost proposal, and agreement exceptions summary - Contract Term: - One year from execution, with an option to extend for an additional year (maximum two years) - No specific OEMs or product vendors are named, as this is a professional services procurement - Opportunity is open to all qualified consulting firms; no restriction type specified

Description

The City of Riverside is seeking proposals from qualified consulting firms to conduct an independent, comprehensive performance assessment of the Community and Economic Development Department (CEDD). The assessment will evaluate organizational effectiveness, operational efficiency, accountability systems, workplace culture, leadership and supervisory practices, staffing and workplace stability, service delivery, communication practices, and compliance across all divisions within the Department. The selected consultant will provide an objective evaluation of current operations and organizational practices; assess implementation of recommendations from prior assessments; identify operational, managerial, fiscal, compliance, and workforce risk; and develop actionable recommendations to strengthen organizational performance, accountability, transparency, employee engagement, and public confidence.

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