Toronto Transit Commission Bonfire #P34BH26524

TTC Solicits Full-Time Support Services for Wheel-Trans Eligibility Appeals

The Toronto Transit Commission (TTC) is seeking a qualified company to provide full-time support services for the Wheel-Trans Customer Eligibility appeals process. - Government Buyer: - Toronto Transit Commission (TTC) - OEMs and Vendors: - No specific OEMs or vendors are named in the solicitation - Products/Services Requested: - Full-time support services for the Wheel-Trans Eligibility Appeals Panel - Service includes management and facilitation of the appeals process for Wheel-Trans customer eligibility - No products or part numbers are specified; focus is exclusively on service provision - Unique or Notable Requirements: - Proposals must address mandatory and weighted criteria, including: - Corporate summary - Proposed methodology for service delivery - Key staff summaries - Price schedules - Contract structured as a three-year base period with two optional one-year extensions - Service provider must be able to deliver continuous, full-time support

Description

The Toronto Transit TTC requires an Eligibility Appeals Panel Company to provide Appeals Service for the Wheel-Trans Customer Eligibility process. The service is needed on a full-time basis for a three-year term with two optional one-year extensions. The solicitation is open for proposals and includes mandatory and weighted criteria submission requirements. The project aims to support the eligibility appeals process for Wheel-Trans customers.

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