SAM #36C25926Q0651

Maintenance and Upgrade Services for Biamp Vocia and Code Blue Emergency Communication Systems at VA Salt Lake City

This opportunity seeks maintenance and upgrade services for mass notification and emergency communication systems at the VA Salt Lake City Health Care System. - Government Buyer: - Department of Veterans Affairs, Veterans Health Administration, Network Contracting Office 19 - VA Salt Lake City Health Care System, George E. Wahlen VA Medical Center - OEMs Highlighted: - Biamp (Vocia platform) - Code Blue (Help Point emergency phone systems) - Vendors/Contractor Requirements: - Must be OEM-authorized for Biamp and Code Blue - Field engineers must have technical certifications (e.g., BICSI Installer/RCDD, CompTIA Network+, or manufacturer-specific) - Must hold Utah state contractor licenses for low-voltage communications/data cabling and/or fire/life-safety alarm system work - Products/Services Requested: - Preventive maintenance for Biamp Vocia-based Public Address Mass Notification Systems (PAMNS) and Code Blue Help Point Systems - Monthly remote and on-site checks, annual and semiannual inspections, and functional tests - Unscheduled/corrective maintenance, including repair, replacement, and upgrade of parts and labor for both systems - Software and firmware maintenance for all system components, including license management and updates - One-time upgrade: Replace all Biamp Vocia passive end-of-line devices (PLD-1, PLD-2) with active end-of-line devices (ELD-1) in Buildings 1, 3, and 14 - Maintenance and verification of the 'Big Voice' integration between PAMNS and Code Blue for campus-wide emergency broadcasts - Notable Requirements: - All replacement parts must be new OEM components - Warranty coverage for one year on replaced parts - Compliance with VA security and infection control protocols - NAICS Code: 811210 (Broadcast equipment repair and maintenance services)

Description

Sources Sought Notice - Mass Notification System (MNS) and Emergency Communication (Code Blue Help Point) System Maintenance Support Services Disclaimer: This Request for Information (RFI) is issued solely for market research information and planning purposes and does not constitute a solicitation. All information received in response to this RFI that is marked as proprietary will be handled accordingly. Responses to this notice are NOT offers and cannot be accepted by the Government to form a binding contract. Responders are solely responsible for all expenses associated with responding to this RFI.

Information Requested from Industry:

In response to the Sources Sought, interested Contractors shall submit the following information and any Capabilities/Qualifications Statement to include but not limited to an overview of proposed solution(s) and a description of the product your company possesses in accordance with the Statement of Work draft / Salient Characteristics List. Responses to market research table questionnaire shall be submitted. If this information is not provided, then it will be assumed the entire requirement cannot be met.

Description of Requirement: The Department of Veterans Affairs, Veterans Health Administration (VHA), Network Contracting Office 19 (NCO 19) is conducting a market survey and is seeking potential sources for Public Address Mass Notification Systems (PAMNS) and Code Blue Help Point System Maintenance Support Services for the VA Salt Lake City Health Care System (SLCHCS). This Sources Sought Notice is issued for information and planning purposes only. This is not a solicitation or a request for proposal and shall not be construed as an obligation or commitment by the Government. An award will not be made on any offers submitted in response to this notice, and it shall not be implied the Government is committed to providing any solicitation or award following this notice. The Government will not pay for any information received in response to this request, nor will the Government compensate a respondent for any costs incurred in developing the information provided.

Services:

Item No. Item Description 1 Preventive Maintenance Monthly (Remote), Semiannual (On-site), and Annual (On-site) Services for the Public Address Mass Notification Systems (PAMNS) in accordance with the Statement of Work (SOW). 2 Preventive Maintenance Monthly (On-site) Services for the Code Blue Help Point System in accordance with the Statement of Work (SOW). 3 Unscheduled Maintenance Repair, Replacement, and Upgrade Parts/equipment in accordance with the Statement of Work (SOW). 4 Unscheduled Maintenance Repair, Replacement, and Upgrade Labor Services in accordance with the Statement of Work (SOW).

In response to this announcement, please provide the information requested below requested in this market research table questionnaire. If this information is not provided, then it will be assumed the entire requirement cannot be met: Company Name: Address: SAM UEI (Unique Entity ID) Number: Business Size Information - Select all that applies: Small Business Emerging Small Business Small Disadvantaged Business Certified under Section 8(a) of the Small Business Act HUBZone Woman Owned Certified Service-Disabled Veteran Owned Small Veteran Owned Small Business Large Business

Federal Acquisition Regulation (FAR) Market Rearch Questions: Questions for Small Businesses ONLY: Limitations on Subcontracting RFO 52.219-14

What percentage of the work would be subcontracted to another company? ________

What is the business size of the subcontractor? ______

Per RFO 52.219-14 the following conditions must be met: Services (except construction), it will not pay more than 50 percent of the amount paid by the Government for contract performance to subcontractors that are not similarly situated entities. Any work that a similarly situated entity further subcontracts will count towards the prime contractor's 50 percent subcontract amount that cannot be exceeded. When a contract includes both services and supplies, the 50 percent limitation shall apply only to the service portion of the contract;

Supplies (other than procurement from a nonmanufacturer of such supplies), it will not pay more than 50 percent of the amount paid by the Government for contract performance, excluding the cost of materials, to subcontractors that are not similarly situated entities. Any work that a similarly situated entity further subcontracts will count towards the prime contractor's 50 percent subcontract amount that cannot be exceeded. When a contract includes both supplies and services, the 50 percent limitation shall apply only to the supply portion of the contract;

If subcontracting, what added value does your firm offer:

Licensing & Firm Qualifications:

Does your firm currently hold or has it held within the past 3 years a comparable maintenance contract for a Biamp Vocia or Code Blue system at a VA, DoD, or civilian campus of similar scale (multi-building, 15+ buildings)? (Provide a narrative of the scope and size without requiring disclosure of the facility name if sensitive.)

Does your firm (or your proposed on-site personnel) currently hold a Utah state contractor license applicable to low-voltage communications/data cabling and/or fire/life-safety alarm system work? (Please provide a copy of the Utah DOPL contractor license.)

Personnel Technical Qualifications:

Do your field service engineers hold structured cabling or network certifications? (e.g., BICSI Installer/RCDD, CompTIA Network+, or manufacturer-specific network certifications such as Cisco) (Please provide a copy of your field service engineers relevant certifications)

Responsiveness & Logistics (Onsite Technician Frequency / Support):

If your firm is not based in the Utah area, how would your firm be able to meet the preventive maintenance frequency and on-site support services response-time requirements?

Response Instructions: Do not provide more than 8 pages, including cover letter page. Submit your response via email to John.Cheng2@va.gov
Submit your response NLT 14:00 (MST) on Thursday, July 23, 2026; Mark your response as Proprietary Information if the information is considered business sensitive. VA has identified the appropriate North American Industry Classification System (NAICS) Code as 811210 - Broadcast equipment repair and maintenance services with a Small Business size of $34 Million. If your company disagrees with the NAICS, please identify and explain the NAICS code(s) your company believes would better represent the predominant work based on the attached Statement of Work (SOW).

(End of Sources Sought)

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