SAM #HQ042326QE076

DFAS Indianapolis Security System Maintenance and Support (Lenel, Bosch, DMP, Axis)

The Defense Finance and Accounting Service (DFAS) is seeking a contractor to provide comprehensive maintenance and on-call support for its security systems at the Indianapolis, IN facility. - Government Buyer: - Defense Finance and Accounting Service (DFAS), Indianapolis Operations Site Support Office, Contract Services Directorate - OEMs and Vendors Mentioned: - Lenel (Lenel OnGuard system) - Bosch - Digital Monitoring Products (DMP) - Axis (IP camera models) - Products/Services Requested: - Maintenance, repair, and on-call support for Lenel OnGuard-based CCTV, Intrusion Detection System (IDS), and Access Control System (ACS) - Estimated 140-180 card readers (ACS) - Estimated 114-150 IP cameras (including Axis P3354, P3719, P3364, P3367-5MP, Q3819-PVE, M3045, P5624E) - Bosch and DMP panels and expansion modules - Power supplies, door contacts, motion detectors, cabinet tamper switches, phone line/internet modules, automatic door openers (approx. 98 units) - Lenel OnGuard system hardware (7 CPUs, 1 server, 1 badge printer, network video recorders, door hardware, wiring) - Service Requirements: - Routine and government-directed maintenance, diagnostics, troubleshooting, repair, system administration, and installation/removal of system components - Preventative maintenance plan development and submission - Emergency response within 4 hours for critical assets, 24 hours for non-critical, and non-emergency repairs within 5 business days - Annual UL 2050 certification - All technicians must be certified by Lenel, Bosch, and DMP - Unique/Notable Requirements: - Only Lenel-certified Value Added Resellers and authorized Bosch and DMP partners are eligible due to proprietary system requirements - Major equipment is government-furnished (GFE) - Compliance with cybersecurity and safeguarding regulations - Combination of firm-fixed-price and time-and-materials contract line items - Estimated contract value is $150,000 for the base year, with a total potential value up to $750,000 over five years

Description

Defense Finance and Accounting Service (DFAS) is re-issuing this combined synopsis/solicitation for commercial products or commercial services prepared in the attached revised Performance Work Statement (PWS) and in accordance with Federal Acquisition Regulation (FAR) Overhaul (RFO) Part 12. This announcement constitutes re-issuance of a canceled solicitation (HQ042326QE055).

This contract provides for maintenance and on-call service support for Closed-Circuit Television (CCTV), Intrusion Detection System (IDS), and Access Control System (ACS) at the Defense Finance and Accounting Service-Indianapolis, IN (DFAS-IN). Services include routine and Government directed maintenance, diagnostics, troubleshooting, repair, system administration, and installation and/or removal of system components as directed by the Government. The specific responsibilities for furnishing parts and equipment are defined within this Performance Work Statement (PWS).

Offerors are responsible for reviewing the Solicitation (SF 1449 HQ042326QE076), the attached revised PWS, and revised Solicitation Instructions in their entirety. Quotations that fail to meet the Solicitation requirements may be determined unacceptable, will not be evaluated further, and will not be considered for award.

Quotations shall be received by email to Coleman Dieger at dcoleman.dieger.civ@mail.mil and Terri Davis at terri.l.davis34.civ@mail.mil by 4:00 PM EST on July 27, 2026.

Questions regarding this solicitation are due to Coleman Dieger at dcoleman.dieger.civ@mail.mil and Terri Davis at terri.l.davis34.civ@mail.mil by 4:00 PM EST, July 22, 2026. Questions will be answered at the discretion of the Contracting Officer.

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