My Florida Marketplace #RFI #26/27-05

Florida Department of Revenue RFI for Private Process Serving Services in Child Support Cases

This opportunity involves the Florida Department of Revenue's Child Support Program seeking information from vendors for private process serving services related to paternity and child support cases. - Government Buyer: - Florida Department of Revenue, Child Support Program - Products/Services Requested: - Private process serving for legal documents in paternity and child support cases - Service coverage required across all Florida counties and for out-of-state (long-arm) cases - Tracking and reporting systems for service requests - Customer support and performance standards - OEMs and Vendors: - No specific OEMs or vendors are named; the RFI is open to all qualified parties - Unique/Notable Requirements: - Ability to serve process both within Florida and in other states - Use of subcontractors must be disclosed - Vendors must detail operational history and service coverage - Robust systems for receiving, tracking, and reporting service requests - Responsive customer service and clear performance standards - Information gathered will inform a future competitive solicitation for one or more contracts

Description

The Florida Department of Revenue is issuing a Request for Information (RFI) to gather information from vendors who can provide private process serving services for legal processes related to paternity and child support cases throughout Florida and in other states. The RFI seeks details about vendors' service areas, use of subcontractors, operational history, service methods, and customer support. The Department currently uses private process servers in addition to sheriffs and plans to release a competitive solicitation for new contracts in the future. Responses to this RFI are due by August 22, 2026.

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