Opportunity
City of Phoenix #GGS-26-0285
Phoenix Sky Harbor Airport Passenger Flow Management System Solicitation
Posted
June 17, 2026
Respond By
July 30, 2026
Identifier
GGS-26-0285
NAICS
541512, 541513, 541330
The City of Phoenix Aviation Department is seeking a comprehensive passenger flow management solution for Phoenix Sky Harbor International Airport. - Buyer: City of Phoenix Aviation Department - Scope includes: - Turn-key passenger flow management system for TSA checkpoints and Sky Train stations - System hardware and infrastructure hardware for Terminal 3, Terminal 4, and six Sky Train stations (excluding City-provided workstations) - Software licenses (excluding server-related software provided by the City) - Professional services: project management, design, interface definitions, data migration, testing, training, and installation - Ongoing operations and maintenance for years 2-7 - System requirements: - Detect queue lengths and monitor passenger counts - Predict wait times and provide operational alerts - Support airport operational decision-making - Proposals must include technical approach, fee schedule, and compliance documentation - No specific OEMs or vendors are named; opportunity is open to all qualified providers - Contract duration is seven years, with capped annual maintenance fee increases - Notable: Turn-key solution required, including both hardware and software, with ongoing support and maintenance
Description
The City of Phoenix is soliciting sealed offers for a turn-key passenger flow management system at Phoenix Sky Harbor International Airport under a seven-year contract starting around January 1, 2027. The system will monitor passenger queues, report wait times, and support operational decision-making at TSA checkpoints and Sky Train stations. The scope includes design, installation, testing, and support of the system to detect queue lengths, monitor passenger counts, predict wait times, and provide operational alerts. Proposals must include technical and fee schedules, along with various signed certifications and forms. The City reserves the right to reject offers and may conduct interviews or demonstrations.