Federal Register #15452256

IRS Requests Public Comment on Information Collection for Service Delivery Feedback

This opportunity is a public comment request from the Internal Revenue Service (IRS) regarding its information collection activities for qualitative feedback on agency service delivery. - Government Buyer: - Department of the Treasury - Internal Revenue Service (IRS) - No OEMs or commercial vendors are involved, as this is not a procurement for products or services. - Purpose: - IRS seeks public input to improve the effectiveness, efficiency, and satisfaction of its programs. - The request is for comments on the extension of a currently approved information collection (OMB Control Number: 15452256). - Scope: - Estimated 175,000 responses annually - Estimated total annual burden of 30,000 hours - No products, part numbers, or service line items are being requested. - No contract value, period of performance, or unique technical requirements are specified, as this is not a procurement action.

Description

The Internal Revenue Service (IRS) is requesting comments on an information collection related to gathering qualitative feedback on agency service delivery. This collection aims to obtain customer and stakeholder feedback to improve the effectiveness, efficiency, and satisfaction of IRS programs. The request is made in accordance with the Paperwork Reduction Act of 1995 and seeks to extend a currently approved collection. Comments are invited on the necessity, burden, and ways to enhance the quality and utility of the information collected.

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