North Carolina eVP #248-7-29500001

UCPS Turnkey Cloud-Hosted VoIP and Paging System Upgrade for 53 Schools

Union County Public Schools (UCPS) is seeking a comprehensive, turnkey upgrade of its communications infrastructure across 53 schools and district facilities. - Buyer: Union County Public Schools (UCPS), UCPS Purchasing Department - Project scope: Replacement, implementation, integration, and ongoing support of a cloud-hosted Voice over Internet Protocol (VoIP) telephone system and associated paging system upgrades - Includes all labor, supervision, materials, equipment, software, licensing, transportation, tools, testing, training, documentation, and related services - Products and technologies referenced: - Must support Yealink T34w SIP phones - Integration required with existing analog devices and paging systems, specifically Valcom MultiPath and Bogen Nyquist - Key requirements: - E911 compliance, voicemail-to-email, and robust emergency communications features - Migration strategy (phased or flash-cut) to minimize downtime - Comprehensive training and documentation for district staff - Turnkey solution: vendor responsible for design, furnishing, installation, configuration, integration, testing, commissioning, and support - No specific OEMs or vendors mandated, but Yealink, Valcom, and Bogen are named as required technology integrations - Notable: Mandatory pre-bid meeting, sealed bid submission, and detailed documentation required - Procurement classified under Telecommunication Services (NIGP 811617)

Description

Union County Public Schools (UCPS) is seeking a qualified vendor to provide a complete turnkey solution for the replacement, implementation, integration, and support of a cloud-hosted Voice over Internet Protocol (VoIP) telephone system and associated paging system upgrades across approximately 53 schools and other district facilities. The project aims to deliver a modern, reliable, scalable, and fully integrated communications platform that supports district operations, emergency communications, and future growth. The awarded vendor will provide all labor, materials, equipment, software, licensing, transportation, tools, testing, training, documentation, and related services necessary to design, furnish, install, configure, integrate, test, commission, and support the proposed VoIP and paging solution. Bids are due by August 11, 2026, and electronic bids are not permitted.

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