Utah Public Procurement Place U3P #SLCI27013

Salt Lake City seeks AI-enabled non-emergency public safety call handling solution

Salt Lake City Corporation is seeking proposals for an AI-enabled solution to improve non-emergency public safety call handling for its Emergency 911 Department. - Government Buyer: - Salt Lake City Corporation, Emergency 911 Department - Products/Services Requested: - AI-enabled non-emergency public safety call handling and assistive technology - Solution must support call management and enhance assistance for non-emergency calls - Vendors must provide a detailed technical response and cost sheet - OEMs and Vendors: - No specific OEMs or vendors are named in the solicitation - Unique/Notable Requirements: - Solution must be AI-driven and align with IT, broadcasting, and telecommunications standards (UNSPSC code 43) - Optional claim of business confidentiality allowed - Sample agreement, scope of work, cost sheet, and score sheet provided for reference

Description

Salt Lake City Corporation is soliciting competitive sealed proposals from qualified offerors to provide an AI-enabled non-emergency public safety call handling and assistive solution for the City's Emergency 911 Department. The procurement involves implementing technology to enhance call handling and assistance for non-emergency public safety calls. The solicitation includes a sample agreement, scope of work, cost sheet, and score sheet as supporting documents. Proposals must include a response, cost sheet, and optionally a claim of business confidentiality.

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