Opportunity

SAM #36C10B26Q0663

Oracle Retail Cloud Migration and Modernization Services for VA VCS

Buyer

VA Technology Acquisition Center

Posted

July 17, 2026

Respond By

July 28, 2026

Identifier

36C10B26Q0663

NAICS

541512, 541519

The Department of Veterans Affairs, Veterans Canteen Service (VCS), is seeking contractor support to migrate and modernize its retail systems to Oracle Retail Cloud solutions. - Government Buyer: - Department of Veterans Affairs, Veterans Canteen Service (VCS) - OEM Highlight: - Oracle is the primary OEM, with a focus on Oracle Retail Cloud products - Services Requested: - Migration of Oracle Retail Merchandising System (RMS) and Store Inventory Management (SIM) to Oracle Retail Merchandising Foundation Cloud Service (MFCS) and Store Inventory and Operations Cloud Service (SIOCS) - Data migration of approximately 14 years of historical data - Integration development with enterprise systems (Oracle Financials, POS, EDI, analytics, and more) - Configuration, testing, training, cutover, hypercare, and ongoing sustainment of cloud environments - Optional integration and sustainment of additional Oracle Retail Cloud modules (Assortment Planning, Inventory Planning Optimization, Merchandise Financial Planning, Lifecycle Pricing Optimization) - Support for federal security and compliance (VA Authority to Operate, NIST RMF, Zero Trust) - Identity and access management, release/change management, process orchestration, and continuous monitoring - Notable Requirements: - Experience with large-scale Oracle Retail Cloud migrations and integrations - Ability to manage complex data migration and enterprise system integration - Support for federal security, compliance, and audit standards - Project management, training, and knowledge transfer capabilities - All work is primarily remote; no hardware procurement involved - No specific part numbers or product quantities are listed, as the focus is on comprehensive migration and sustainment services.

Description

Request for Information Oracle Retail MFCS and SIOCS Cloud Service Migration VA-27-00003431

Introduction

This RFI is for planning purposes only and shall not be considered an Invitation for Bid, Request for Task Execution Plan, Request for Quotation or a Request for Proposal. Additionally, there is no obligation on the part of the Government to acquire any products or services described in this RFI. Your response to this RFI will be treated only as information for the Government to consider. You will not be entitled to payment for direct or indirect costs that you incur in responding to this RFI. This request does not constitute a solicitation for proposals or the authority to enter into negotiations to award a contract. No funds have been authorized, appropriated or received for this effort. The information provided may be used by the VA in developing its acquisition strategy and PWS. Interested parties are responsible for adequately marking proprietary, restricted or competition sensitive information contained in their response. The Government does not intend to pay for the information submitted in response to this RFI.

Be advised that set-aside decisions may be made based on the information provided in response to this RFI. Responses should be as complete and informative as possible.

  1. Submittal Information:

All responsible sources may submit a response in accordance with the information below.

There is a page limitation for this RFI of 15 pages. The Government will not review any other information or attachments included, that are in excess of the 15 page limit. NO MARKETING MATERIALS ARE ALLOWED AS PART OF THIS RFI.

Interested Contractors shall at a minimum, provide the following information in the initial paragraph of the submission:

Name of Company Address Point of Contact Phone Number Fax Number Email address Company Business Size and Status For VOSB and SDVOSBs, proof of verification in the Vendor Information Pages (VIP). NAICS code(s) Socioeconomic data Data Universal Numbering System (DUNS) Number Unique Entity Identifier (UEI) Number Existing Contractual Vehicles (GWAC, FSS, or MAC)

Provide a summary of your capability to meet the requirements contained within the draft PD for the following areas:

  1. Corporate Experience Describe your organization's experience implementing or migrating Oracle Retail Cloud solutions during the past five (5) years, including the Oracle Retail products implemented, customer type (Federal or Commercial), project size, and scope.

  2. Relevant Oracle Retail Migration Experience Provide up to three (3) projects that demonstrate your experience migrating Oracle Retail RMS to MFCS and/or SIM to SIOCS. Include the customer, period of performance, scope, and project outcomes.

  3. Technical Migration Experience Describe your experience performing Oracle Retail Cloud migrations, including data migration, application configuration, integration development, testing, cutover, and post-go-live support.

  4. Enterprise Integration Experience Describe your experience integrating Oracle Retail Cloud solutions with enterprise systems such as ERP, financial systems, POS, EDI, identity management, and reporting platforms. Identify the primary integration technologies used.

  5. Implementation Methodology Summarize your Oracle Retail Cloud implementation methodology, including project planning, solution design, testing, deployment, hypercare, and transition to sustainment.

  6. Federal and Security Experience Describe your experience implementing enterprise cloud solutions for Federal agencies, including support for NIST RMF, ATO, identity and access management, Zero Trust, and other applicable cybersecurity requirements.

  7. Organizational Capability and Key Personnel Describe your organization's capacity to support a nationwide Oracle Retail Cloud migration and the qualifications of the key personnel who would perform this effort.

  8. Oracle Partnership and Qualifications Describe your organization's Oracle partnership status, Oracle Retail certifications, product specializations, and access to Oracle Retail subject matter experts.

  9. Industry Feedback Provide any recommendations regarding the draft PWS, acquisition strategy, contract structure, performance period, or other considerations that would improve competition and successful contract execution.

NOTE: Technical questions may be submitted as part of your response, however, questions directed to the customer are prohibited.

Small businesses should also include information as to:

Your company s intent and ability to meet the set aside requirement in accordance with VAAR 852.219-10 (JUL 2016) (DEVIATION) VA Notice of Total SDVOSB and 13 CFR §125.6, which states the contractor will not pay more than 50 percent of the amount paid by the Government to it to firms that are not SDVOSBs. Your response shall include information as to available personnel and financial resources; full names of proposed team members and the PWS requirements planned to be subcontracted to them, which must include the prime planned percentage or the names of the potential team members that may be used to fulfill the set aside requirement.

Has the draft PWS provided sufficient detail to describe the technical requirements that encompass the software development and production operations support services to be performed under this effort.

______ YES ______ NO (if No, answer question c)

If NO , please provide your technical comments/recommendations on elements of the draft PWS that may contribute to a more accurate proposal submission and efficient, cost effective effort.

Please email to Sean Doyle, Contract Specialist at Sean.Doyle@va.gov and Evan Schlisserman, Contracting Officer at Evan.Schlisserman@va.gov@va.gov. Please note RFI VA-27-00003431 Oracle Retail MFCS and SIOCS Cloud Service Migration in the subject line of your response. Mark your response as Proprietary Information if the information is considered business sensitive. The email file size shall not exceed 5 MB.

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