SAM #CO-424355-DCSU-SBC

NATO NCIA End-to-End CIS Services Multi-Category Support Solicitation

This opportunity is a NATO Communications and Information Agency (NCIA) solicitation for end-to-end Communications and Information Systems (CIS) services across multiple NATO locations. - Scope covers 19 service categories, including: - Service Desk and End User Support - Continuous Provisioning and P-IMAC Services - CIS Operations Support - Systems Administration (Windows, Linux, virtualization) - Network Services (routers, switches, wireless controllers) - Cyber Security and Information Assurance - Collaboration, VTC, and Audio-Visual Services - Logistics and Asset Management - Account Holder and Custodian Services - CIS Installation, Deployment, and Field Support - Engineering and Technical Services - Project and Service Management - Exercise, Operations, and Surge Support - Specialized Subject Matter Expert Services - Configuration Management - Technical Escort and Smart Hands - Service Transition and Introduction - Training and Knowledge Management - Other ad hoc services as required - Services will be delivered at locations including Norfolk (USA), Izmir (Turkey), Stavanger (Norway), and Bydgoszcz (Poland) - No specific OEMs, products, or part numbers are listed; focus is on technical and operational CIS support - Eligible vendors must be from NATO nations, hold NATO SECRET security clearance, and meet strict eligibility and registration requirements - U.S. firms must obtain a Declaration of Eligibility from the Department of Commerce and register with NCIA’s eProcurement tool - Task Orders may require normal, extended, shift, 24/7, or surge operations - Detailed requirements and service descriptions are provided in the attached document

Description

The NATO Communications and Information Agency (NCIA) intends to issue a solicitation for the provision of end-to-end CIS services to include qualified personnel, technical expertise, and support services under individual Task Orders issued by multiple locations. Services may be delivered during normal working hours, extended working hours, shift operations, 24/7 operations or surge operations, as specified in individual Task Orders. The service catalogue defines the maximum scope of services that may be requested under this contract.

To bid on this contract, potential U.S. prime contractors must 1) maintain a professionally active facility (office, factory, laboratory, etc.) within the United States, 2) hold a Facility Security Clearance at the level of SECRET or higher, 3) be pre-approved for participation in NATO Competitive Procurement (NCP), 4) be issued a Declaration of Eligibility (DOE) by the Department of Commerce (DOC), and 5) register with NCIA’s eProcurement tool, Neo: https://www.ncia.nato.int/business/procurement/neo-eprocurement 

The reference for the solicitation is CO-424355-DCSU-SBC and all correspondence concerning the solicitation should include this reference.

DESCRIPTION OF REQUIREMENT

Please see attached.

BECOMING ELIGIBLE TO BID

NCP requires that the U.S. Government issue a DOE for potential U.S. prime contractors interested in this project. Before the U.S. Government can do so, however, the U.S. Government must approve the U.S. firm for participation in NCP.  U.S. firms are approved for NCP on a facility-by-facility basis. 

The U.S. NCP application is a one-time application.  The application requires supporting documentation in the form of 1) a company resume or capability statement indicating contracts completed as a prime contractor and 2) an annual report or set of financial documents indicating compilation, review, or audit by an independent CPA.

The U.S. Government continues to accept the legacy NATO International Competitive Bidding (ICB) application for participation in NCP. U.S. firms can download a copy of the legacy ICB application from the following website:

https://www.bis.gov/about-bis/bis-leadership-and-offices/SIES/business-opportunities-nato 

DOC is the U.S. Government agency that approves NCP applications. Please submit to the email address provided your application and supporting documentation (as attachments). If your firm is interested in a specific NCP project at this time, please also include the following in the TEXT of your email:

- the title and/or solicitation number of the project - the name/phone/email of the company employee who should receive the bid documents

After approval of your one-time NCP application, DOC will then know to follow up by issuing a DOE for the project.  DOC will transmit the DOE to the NATO contracting agency.  

IMPORTANT DATES:

Request a DOE (and, for firms new to NCP, submit the one-time NCP application): 08 July 2026

NCIA distributes the solicitation (planned): Q3 2026

Bid closing (anticipated): Q4 2026

Contract Award (estimated): Q1 2027  

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