SAM #80NSSC26937686Q

NASA After-Hours Telephonic Employee Assistance Program Support Services

NASA is seeking after-hours telephonic Employee Assistance Program (EAP) support for its employees and their families. - Government Buyer: - NASA Office of the Chief Health and Medical Officer (OCHMO) - Managed by NASA Shared Services Center, Stennis Space Center, MS - Services Requested: - After-hours, weekend, holiday, and government shutdown telephonic support - Crisis intervention and counseling by professional mental health counselors - Counselors must hold master's degrees and clinical licensure - Service accessible via a single toll-free number - Estimated call volume: approximately 20 calls per year - Contractor must provide quarterly reports (excluding personal identifying information) - Proposals should include per-call and flat monthly rate pricing - No specific OEMs or commercial vendors are named - No products or part numbers are listed; this is a service-only procurement - Unique Requirements: - Support extends to employees at all NASA centers and those traveling abroad - Coverage includes government shutdowns and furloughs - Strict confidentiality and qualified personnel required

Description

see attached SOW and RFQ

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