Opportunity
West Virginia CGI Advantage 4 #ARFQ-0705-LOT2700000001-3
West Virginia Lottery Commission Seeks Cisco SMART Net Total Care Support Services
Posted
July 08, 2026
Respond By
July 22, 2026
Identifier
ARFQ-0705-LOT2700000001-3
NAICS
541512
The West Virginia Lottery Commission is seeking to contract for maintenance and support of its existing Cisco hardware and software through the Cisco SMART Net Total Care program. - Government Buyer: - West Virginia Lottery Commission (Charleston, WV) - OEM Highlight: - Cisco is the sole Original Equipment Manufacturer (OEM) specified for this procurement - Products/Services Requested: - Maintenance and support services for agency-owned and licensed Cisco products - Includes corrective maintenance and implementation of feature upgrades available to currently licensed users - Focused on Cisco SMART Net Total Care coverage - Notable Requirements: - Only Cisco hardware and software are in scope; an addendum clarifies that devices not on the corrected component list are excluded - Detailed component and pricing information is available in attached exhibits (not provided here) - Procurement is for continued support and maintenance of existing Cisco infrastructure
Description
The West Virginia Lottery Commission is soliciting bids to establish a contract for Maintenance and Support of Agency-Owned and Licensed Cisco products known as SMART Net Total Care. The services include applying corrective maintenance and implementing any feature upgrades available to currently licensed users. The solicitation includes an addendum correcting an error in the component list and clarifies the bid opening date and time. The contract scope is limited to Cisco hardware and software support under the SMART Net Total Care program.