Greenville Civic Plus #26-27-02

Temporary Staffing Services for Customer Experience Agent at G.K. Butterfield Transportation Center

The City of Greenville, NC Transit Division is seeking proposals for temporary staffing services at the G.K. Butterfield Transportation Center. - Government Buyer: - City of Greenville, NC, Transit Division, G.K. Butterfield Transportation Center - Services Requested: - Temporary staffing for the position of Customer Experience Agent - Responsibilities include clerical work, records management, information sharing, customer service, fare media sales, and general office tasks - Staffing coverage required Monday through Saturday during specified hours - Contract Details: - Initial contract term of two years, with options for two additional one-year extensions (up to five years total) - The City reserves the right to hire temporary staff permanently without additional fees - Notable Requirements: - Contractor must handle employment compliance, drug testing, background checks, and training - Proposals must comply with Equal Employment Opportunity laws and regulations - No specific OEMs or product vendors are mentioned; opportunity is open to all qualified temporary staffing agencies

Description

The City of Greenville, NC is soliciting proposals for Temporary Staffing Services at the G.K. Butterfield Transportation Center. The Transit Division seeks a Customer Experience Agent to perform clerical, records, information sharing, and general office tasks. The contract term is three years with the possibility of two one-year extensions, totaling five years. Proposals are due by July 31, 2026, and questions should be directed to the Transit Manager, Wood Davidson.

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