Opportunity
Central Arkansas Transit Authority Procureware #MS23-004
Rock Region METRO IT Communications Infrastructure Services RFP
Posted
June 16, 2023
Respond By
July 12, 2023
Identifier
MS23-004
NAICS
517311
Rock Region METRO, the public transit authority for the Little Rock, Arkansas area, is seeking proposals for IT Communications Infrastructure Services to support three key properties. - Government Buyer: - Rock Region METRO (Rock Region Metropolitan Transit Authority) - OEMs and Vendors: - Notable vendors and OEMs expressing interest or listed as bidders include AT&T, 22nd Century Technologies Inc, Accuvoice, Arkansas Data Services, Deltek, MHP/Team SI, Mvation Worldwide Inc., Network Data Services, Paycor, Prime Vendor Inc., Sullivan Wright Technologies, Syllogistic Group, Technical Services and Logistics, and TeleComp Holdings Inc. - Products/Services Requested: - Comprehensive IT communications infrastructure services for three locations: Administration & Maintenance HQ, Trolley Barn, and River Cities Travel Center - Services include: - PRI (Primary Rate Interface) with 23 concurrent call paths (HQ) - Direct Inward Dialing (DID) numbers (total: 66 across all sites) - Analog fax handoffs (total: 7 across all sites) - Public IP addresses (8 per site) - Minimum 6,900 long distance minutes per month (HQ) - Dedicated symmetric internet access with bandwidth options: - HQ: 250 Mbps, 500 Mbps, 1 Gbps - Trolley Barn & Travel Center: 50 Mbps, 100 Mbps - 24/7/365 support with customer internet portal for network management - Unique/Notable Requirements: - Provider must guarantee 99.99% uptime - Real-time status notifications and trouble ticket tracking via online portal - Strict adherence to proposal submission and communication protocols as outlined in the RFP - Contract Structure: - Initial term of three years, with two optional one-year extensions (up to five years total)
Description
Rock Region METRO is soliciting proposals from responsive and responsible Respondents to provide IT Communications Infrastructure Services for METRO's properties. The procurement is a best value Request for Proposal (RFP) process. The contract will cover an initial term of three years with the option for two additional one-year extensions. Proposals are due by July 12, 2023, and the contract start date is August 1, 2023.