Gwinnett County Bids #BL107-26

Gwinnett County Multi-Year Meter Reading Services Solicitation

Gwinnett County Department of Water Resources is seeking a contractor for comprehensive meter reading services under a multi-year agreement. - Government Buyer: - Gwinnett County Board of Commissioners, Department of Water Resources - Scope of Services: - Reading approximately 294,000 water meters monthly - Daily meter reads between 13,000-18,000 - Handling about 7,700 monthly service orders (move-in, move-out, transfer, lock-off, reconnect) - Providing a minimum of 65 meter readers and field service order technicians, plus supervisory staff - Use of Android smartphones compatible with DWR applications for all field staff - Adherence to strict accuracy and timeliness standards - GPS meter location services and meter lid replacements - Annual detector check for fire line vaulted meters - Performance incentives based on service quality - Product/Service Line Items: - Meter reading services (standard, vaulted with/without entry, detector check) - Move-in, move-out, transfer, lock-off, and reconnect orders - Meter lid replacements and GPS location services - Performance incentive payments - Unique/Notable Requirements: - Strict minimum staffing levels - Use of specific mobile technology (Android smartphones with DWR apps) - Performance-based incentives - Bonding and insurance requirements for awarded contractor - No specific OEMs or product manufacturers are named in the solicitation.

Description

The Gwinnett County Board of Commissioners is soliciting competitive sealed bids from qualified service providers for the provision of meter reading services on a multi-year contract for the Department of Water Resources. Bids must be submitted by July 31, 2026, and will be publicly opened virtually. The contract requires a minimum combined total of 65 meter readers and field service order technicians, along with supervisory personnel or subcontractors. Bidders must submit a bid bond of 5% of the total bid for all five years and meet insurance and bonding requirements.

View original listing