New York State Contract Reporter #UCO-919-A

CUNY Online Proctoring Solution for Academic Integrity

CUNY is seeking a comprehensive online proctoring solution to uphold academic integrity in online assessments across its university system. - Government Buyer: - City University of New York (CUNY), University Central Office - Purchasing Manager: Adam Schwartz - Solution Requirements: - Online proctoring platform with identity validation, environment monitoring, anomaly detection, and academic integrity violation detection - Must leverage automation, artificial intelligence (AI), and live proctors - Integration with CUNY's LMS (D2L Brightspace) - Analytics and reporting tools for exam data management and system metrics - Compliance with accessibility, security, and data privacy standards (FERPA, GDPR) - Estimated Demand: - Annual proctoring sessions: 180,000 to 420,000 - Live remote proctoring: 450,000+ hours annually - Unlimited online exam proctoring for approximately 230,000 FTE students - Notable Requirements: - 5-year contract term - Diversity participation goals: 30% MWBE, 6% SDVOB - Implementation milestones: pilot go-live in Q1 2027, university-wide rollout by Q2 2027 - One-time implementation services including LMS integration, testing, and configuration - No specific OEMs or vendors are named; solution must be scalable and suitable for long-term use.

Description

The City University of New York (CUNY) is seeking proposals for an innovative online proctoring solution to ensure the integrity of online assessments across various academic programs. The solution must include identity validation, environment monitoring, anomaly detection, and academic integrity violation capabilities. It should utilize automation, artificial intelligence, and live proctors to provide a flexible, scalable, and long-term multi-year solution with storage and analytics tools for exam data management. The procurement is subject to New York State Appendix A, CUNY Purchase Order Terms and Conditions, and the Procurement Lobbying Act. The solicitation includes goals for Service-Disabled Veteran-Owned Business (SDVOB), Minority/Women Business Enterprise (MWBE), and Disadvantaged Business Enterprise (DBE) participation.

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