Liquor Control Board of Ontario (LCBO) #RFP 2026-054

LCBO Payment Services Provider Solicitation

The Liquor Control Board of Ontario (LCBO) is seeking a payment services provider to manage credit and debit card acquiring and merchant services across all sales channels. - Government Buyer: - Liquor Control Board of Ontario (LCBO) - OEMs and Vendors: - No specific OEMs or vendors named; major card networks and digital wallet providers referenced (Visa, Mastercard, American Express, Interac, Apple Pay, Google Pay) - Products/Services Requested: - Comprehensive credit and debit card acquiring and merchant services - Acceptance, authorization, processing, and settlement of payment transactions - Support for major card networks and digital wallets - Services required for retail stores, e-commerce, contact centre, and emerging channels - Unique or Notable Requirements: - Provider must be a Schedule 1 Canadian regulated financial institution - Minimum credit rating of A (or equivalent) from major rating agencies - Submission of annual financial statements for the three most recent years - SOC2 or equivalent certification (e.g., ISO2700x) - Services must be secure, cost-effective, and comprehensive

Description

The LCBO is seeking to select a qualified payment services provider to deliver comprehensive, secure, and cost-effective credit and debit card acquiring and merchant services across all LCBO sales channels. The selected proponent will be responsible for enabling the acceptance, authorization, processing, and settlement of payment transactions for major card networks and digital wallets, including Visa, Mastercard, American Express, Interac, Apple Pay, and Google Pay. These services will be provided across retail stores, e-commerce platforms, contact centre operations, and other emerging business channels.

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