Murrieta Planet bids #143778

Maintenance and Support Services for Acre Security dnaFusion Access Control System

The City of Murrieta is seeking qualified firms to provide maintenance and support for its Acre Security dnaFusion Access Control System across seven city facilities. - Government Buyer: - City of Murrieta, Information Technology Department - Contact: Michael Amado - OEM Highlight: - Acre Security (manufacturer of dnaFusion Access Control System) - Products/Services Requested: - Comprehensive maintenance and support for dnaFusion hardware and software - Preventive maintenance, 24/7 technical support, software support, and system monitoring - Annual inspections and upgrades - On-call/as-needed services: installation, configuration, integration, system expansions, emergency repairs, custom programming, training, cybersecurity assessments, and equipment replacement - Notable Requirements: - Vendors must demonstrate experience with dnaFusion or equivalent access control systems - Fixed annual pricing and hourly rates for additional services required - Service coverage for all seven city facilities - Contract term is three years, with two optional one-year renewals - Prospective vendors (examples): - Allied Solutions, Amergroup, Collsam Security, Fireside Security Group Inc. DBA Access Cabling, GovGuide, GSA Contract Services, LLC, Hypertec USA Inc. (Hypertec Direct), Northern Digital, Inc. - Emphasis on reliable, secure operation and minimal system downtime

Description

The City of Murrieta is seeking proposals from qualified firms to provide comprehensive maintenance, support, and related services for the City's dnaFusion Access Control System. The scope includes preventive maintenance, technical support, software support, system monitoring, annual inspections, upgrades, and other related services. The contract term is three years with an option for two additional one-year renewals. Proposals must be submitted electronically by July 31, 2026.

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