CanadaBuys #BPM025969/33887

Shared Services Canada Solicits Red Hat OpenShift TAM Services Subscription and Support

Shared Services Canada (SSC) is seeking bids for Red Hat OpenShift Technical Account Management (TAM) Services Subscription and Support to optimize and maintain its containerized platform infrastructure. - Government Buyer: - Agency: Shared Services Canada (SSC) - Sub-agency: Enterprise IT Procurement Operations - Offices: Data Centre Services Team; Services de Centre de donnes - Contact: John Ford Robert - OEM Highlight: - Red Hat is the sole Original Equipment Manufacturer (OEM) specified for the required services and software. - Vendors Mentioned: - Red Hat (OEM) - Products/Services Requested: - Red Hat OpenShift Technical Account Management (TAM) Services Subscription and Support - Part Number: MCT3325 - Quantity: 1 unit - Includes: License for Red Hat OpenShift Container Platform, 12 months of software warranty, maintenance, and support - Services: Expert technical guidance, risk mitigation, regular performance reviews, direct access to Red Hat engineers, weekly status meetings, bug escalation, and proactive support - Unique or Notable Requirements: - The contract supports SSC and its clients, including the Royal Canadian Mounted Police (RCMP) - All deliverables must be received within 10 days of contract award - The solicitation is open exclusively to Canadian suppliers and governed by multiple international trade agreements - Security requirements apply - Electronic bid submission is required - The contract is intended to result in a single award - Period of Performance: - From contract award through March 31, 2027, with software support aligning to this term

Description

Shared Services Canada (SSC) is seeking procurement of Red Hat OpenShift TAM Services Subscription and Support for SSC in Ottawa, Ontario. The solicitation requires compliance with all bid solicitation requirements and submission of pricing as per the provided list of deliverables and pricing. Bids must be submitted electronically via email due to COVID-19, and the lowest evaluated responsive bid will be recommended for award. The procurement is open only to Canadian suppliers and is conducted under several trade agreements including the Canada-Panama Free Trade Agreement and Canada-Korea Free Trade Agreement.

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