SAM #36C26026Q0832

Full-Service Maintenance Contract for Zeiss Lumera 700 Microscopes at Portland VA Medical Center

The Department of Veterans Affairs, through the NCO 20 Network Contracting Office, is seeking a full-service maintenance contract for two Zeiss Lumera 700 microscopes at the Portland VA Medical Center. - Government Buyer: - Department of Veterans Affairs, NCO 20 Network Contracting Office, V4CONT - OEM Highlight: - Zeiss is the Original Equipment Manufacturer (OEM) for the Lumera 700 microscopes - Products/Services Requested: - Full-service maintenance and repair contract for two Zeiss Lumera 700 microscopes (serial numbers 6634540490 and 6634540489) - Services include emergency (unscheduled) and preventative maintenance, mandatory software upgrades, repairs, telephone support, and on-site field service - Contractor must provide all parts, labor, transportation, and supervision - 24/7 emergency service coverage with a two-hour response time - Factory-trained and authorized service technicians required - Equipment must meet manufacturer specifications after service - Contract Structure: - Firm fixed price contract - Base year plus three one-year option periods - Notable Requirements: - All maintenance must be performed by Zeiss-authorized, factory-trained technicians - Service must ensure equipment is always ready for patient use and meets OEM standards

Description

Portland VA Medical center requires a full-service contract to ensure that two (2) Zeiss Lumera 700 are kept in proper operating condition and ready for use on patients. Each of the components covered in this contract have a specific and vital function in the operation and optimization of the Lumera Microscopes to provide efficient and effective patient care. Please review the Statement of Work embeded in the solicitication.  

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