SAM #PANMCC26P0000049763

Fort Belvoir System Galaxy Physical Access Control System Maintenance and Upgrade Services

This opportunity seeks contractor support for maintenance and upgrades of Physical Access Control Systems (ACS) at Fort Belvoir, VA, across multiple Army organizations. - Government Buyers: - Office of the Administrative Assistant (OAA), Headquarters, Department of the Army (HQDA), OAA Security, Protection, and Safety Directorate - U.S. Army Audit Agency (AAA) - U.S. Army Enterprise Services Agency (ESA), Army Declassification Directorate (ADD) - OEMs Mentioned: - System Galaxy (primary ACS platform in use) - Products/Services Requested: - Preventive maintenance, repair, and warranty support for System Galaxy ACS hardware and software - Includes servers, enrollment stations, CAC (Common Access Card) readers, 2-Factor CAC readers, and uninterruptible power supplies (UPS) - Software updates, panel firmware upgrades, and technical support - System upgrades (including server and reader installations, database backup/relocation) - 24/7 help desk support and rapid on-site response within 24 hours - Like-for-like replacement of failed components - Unique/Notable Requirements: - Systems must remain HSPD-12 compliant and fully operational with CAC swipe access - Contractor must provide quality control, security clearances, and key control procedures - Warranty and support for both current and legacy System Galaxy versions (10.00.00.01, 10.5.6.1, 11.2.0.1) - Support for multiple Army directorates and facilities at Fort Belvoir - Annual base period with three one-year option periods

Description

The Contractor shall provide; personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform Physical Access Control Systems services as defined in this Performance Work Statement. The Contractor shall perform to the standards in this contract.

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