SAM #HE125426QE019

DoDEA Solicitation for Secure Social Media Management Platform and Services

The Department of Defense Education Activity (DoDEA) is seeking a secure, web-based social media management platform and related services to support centralized oversight of its official social media accounts. - Government Buyer: - Department of Defense Education Activity (DoDEA), Office of the Secretary of War (Personnel and Readiness) - Point of contact: Stephen Major, Alexandria, VA - Products and Services Requested: - Social Media Management Platform (enterprise-level, secure, web-based) - Quantities: 54 months total (12 months per year for 4 years, plus 6 months extension) - No specific part numbers or OEMs listed - Social Media Monitoring Services - Quantities: 54 months total - Technical Support - Quantities: 54 months total - Webinar Training - 1 session in base year - Product Training (asynchronous webinars, SCORM modules, live support) - Transition Plan and Implementation (data migration, contractor exit) - Unique/Notable Requirements: - Platform must support centralized management, monitoring, archiving, analytics, and compliance for up to 200 school Facebook and Instagram pages - Granular access controls, post scheduling, archival, social media listening, and user training - Compliance with federal cybersecurity, privacy, and accessibility standards - Industry-standard technical support with one business day response - Transition planning for data migration and contractor exit - No specific OEMs or vendors are named; solution must be enterprise-level and compliant with federal standards.

Description

A web-based solution to conduct public affairs social media management in accordance with the Performance Work Statement (PWS). See attachment #2.

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