U.S. Government Accountability Office (GAO) Bid Protests #B-424323

USCIS Outcome-Based Delivery and Security Operations IT Services Solicitation

This opportunity involves the Department of Homeland Security, United States Citizenship and Immigration Services (USCIS), seeking IT professional services for outcome-based delivery and security operations. - Government Buyer: - Department of Homeland Security (DHS) - United States Citizenship and Immigration Services (USCIS) - Scope of Work: - Outcome-based delivery and development security operations services - Services required under GSA Federal Supply Schedule (FSS) SIN 54151S (Information Technology Professional Services) - Labor categories include project manager (levels A and B) and other IT professional roles - Key Requirements: - Vendors must list labor categories and rates, ensuring compliance with GSA schedule rates - Non-compliance with labor category listings or exceeding GSA rates results in elimination from competition - Notable Details: - No specific OEMs or product part numbers are mentioned; the focus is on IT services - The procurement is a small business set-aside - The GAO upheld the agency's discretion to eliminate vendors for clerical errors or non-compliant pricing

Description

This procurement involves a protest by Soft Tech Consulting, Inc. regarding the rejection of their quotation due to a minor clerical error in the labor category listing during a federal procurement process by DHS USCIS. The solicitation was a small business set-aside RFQ under GSA FSS SIN 54151S for outcome-based delivery and security operations services. The agency rejected the quotation because the labor rates listed exceeded the GSA schedule rates for the labor category specified. The protest was denied by GAO, which found the agency was not required to engage in clarifications and acted within its discretion.

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