Cleveland Opengov #279536

City of Cleveland FMLA Administration Services Solicitation

The City of Cleveland is seeking a third-party administrator to manage its Family and Medical Leave Act (FMLA) program for approximately 8,000 employees. - Government Buyer: - City of Cleveland, Personnel and Human Resources Department - Scope of Services: - Comprehensive FMLA administration, including: - Eligibility determinations - Required notifications - Medical certification review - Leave designation and intermittent leave management - Compliance monitoring and reporting - Employee and department support - Records management - Requirements: - Vendors must have significant experience administering FMLA for large public-sector or complex organizations - Full compliance with all federal FMLA regulations is mandatory - Centralized, consistent, and legally compliant administration is emphasized to support workforce stability - No specific OEMs or named vendors are referenced in the solicitation - The opportunity is focused on service delivery, not product procurement

Description

This procurement seeks qualified vendors to provide comprehensive administration of the City of Cleveland's Family and Medical Leave Act (FMLA) program. The project requires vendors to demonstrate extensive experience and ensure full compliance with federal regulations. The services are critical for workforce stability and operational continuity, supporting approximately 8,000 employees. Proposals must be submitted by August 17, 2026, via the City's OpenGov portal, with questions due by July 27, 2026.

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