Opportunity
Los Angeles County Lacounty #RFB-IS-26200966-2
Los Angeles County seeks SaaS client activity tracking system with implementation and support services
Posted
July 13, 2026
Respond By
August 06, 2026
Identifier
RFB-IS-26200966-2
NAICS
541512, 518210, 541519
Los Angeles County Internal Services Department is seeking bids for a comprehensive Software-as-a-Service (SaaS) client activity tracking system for community and senior centers under a 3-year agreement, with two optional 1-year extensions. - Government Buyer: - County of Los Angeles, Internal Services Department - Contact: Peter Genov - Products/Services Requested: - Hosted, web-based client activity tracking system (production-ready, mature solution) - Annual software licensing (Years 1-3, with optional Years 4-5) - Cloud hosting and infrastructure (Years 1-3, with optional Years 4-5) - Technical support, maintenance, software updates/upgrades, data backup, disaster recovery (Years 1-3, with optional Years 4-5) - Professional services: implementation, customization, integration, training, and data migration (one-time costs) - Quantities: - 1 system and 1 service per line item per year (see detailed line items below) - Unique/Notable Requirements: - Solution must be currently in production for comparable operations - Full implementation required within 180 days of contract execution - Bidders must have experience with at least three comparable systems in the last five years, including one for a public-sector or nonprofit program - Compliance with HIPAA, information security standards, and digital accessibility - Annual recurring costs and one-time professional services - Preference for Local Small Business Enterprises - No specific OEMs or vendors are named; alternate solutions may be considered if all requirements are met.
Description
This solicitation is for a client activity tracking system under a 3-year agreement with an amendment 1. The procurement is managed by the Internal Services Department of Los Angeles County. The system is intended for community, senior center, or similar human services operations and requires a mature, production-ready solution. Bidders must submit their responses online by August 6, 2026, and include all required documentation and forms as specified in the solicitation.