Quebec SEAO #JD-AAI-20260604

Clinical Communications Management Software Solution for Santé Québec Laurentides

Santé Québec Laurentides is seeking a software solution to modernize clinical communications management and distribution, replacing legacy pager systems. - Government Buyer: - Santé Québec Laurentides (Quebec Health Authority, Laurentides region) - OEMs and Vendors: - No specific OEMs or vendors are named in the notice - Products/Services Requested: - Development and deployment of a clinical communications management software solution - Must support multi-site deployment and over 2000 users - Customizable configuration services required - Compatibility with Windows Server 2019 or higher - Cloud hosting within Canada - Compliance with Canadian privacy laws - French language support - Training services - 4-hour or less response time for support - No mobile equipment required - No specific product part numbers or quantities provided - Unique/Notable Requirements: - Solution must be hosted in Canada and comply with privacy regulations - All user interfaces and support must be available in French - Fast support response (within 4 hours) - No mobile hardware procurement involved

Description

This solicitation is for the development of a software solution to manage and distribute clinical communications, intended to replace current pager systems. The solution must support multi-site deployment, accommodate over 2000 users, and include customizable configuration services. It should be compatible with Windows Server 2019 or higher, support cloud hosting within Canada, and comply with privacy laws. Additional requirements include support in French, training, and a response time of 4 hours or less. No mobile equipment is required for this project.

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