SAM #36C24126Q0641

Quarterly Testing and Annual Recertification of Behavioral Health Door Alarm Systems at VA Boston (Brockton)

This opportunity is for the Department of Veterans Affairs, Boston Healthcare System, Brockton Division, seeking specialized services for behavioral health door alarm systems: - Government Buyer: - Department of Veterans Affairs, Boston Healthcare System, Brockton Division (VAMC Providence) - OEMs and Vendors: - 'The Door Switch' is referenced as the suicide prevention door alarm system in use - Products/Services Requested: - Quarterly testing ('Walk and Press' tests) and event downloads for 114 behavioral health door alarms and 6 system control panels across six in-patient wards - Annual full system inspection, recertification, repairs, parts replacement, software updates, and detailed reporting - Services required for a base year plus four one-year option periods (total of five years) - Contractor must provide all labor, equipment, tools, materials, supervision, and comply with OSHA and personnel certification requirements - Unique/Notable Requirements: - Personnel must be certified to work on 'The Door Switch' systems and have at least five years of relevant experience - All findings and event downloads must be reported to the Contracting Officer's Representative (COR) - Small business set-aside under NAICS 561621 - Annual recertification must occur within a 15-day window of the previous year's recertification

Description

Description This is a combined synopsis/solicitation for commercial products and commercial services prepared in accordance with the format in Federal Acquisition Regulation (FAR) subpart 12.6, Streamlined Procedures for Evaluation and Solicitation for Commercial Products and Commercial Services, as supplemented with additional information included in this notice. This announcement constitutes the only solicitation; quotes are being requested, and a written solicitation document will not be issued. This solicitation is issued as an RFQ. The solicitation document and incorporated provisions and clauses are those in effect through Federal Acquisition Circular (FAC) 2025-06, which can be found at Acquisition.gov. This solicitation is set-aside for Small Business. The associated North American Industrial Classification System (NAICS) code for this procurement is 561621 — Security Systems Services (except Locksmiths), with a small business size standard of $25.0M. The FSC/PSC is H163 — Quality Control- Alarm, Signal, and Security Detection Systems. The Boston Healthcare System, Brockton Division, is seeking In-Patient Behavioral Health Door Alarm Test and Certification services. All interested companies shall provide quotations for the following: Services Item Number Description Quantity Unit Unit Price Amount Base Year: 114 MH Overdoor Alarms 6 Alarm Controllers Quarterly Testing (3) Annual Certification (1) 0001 4 EA Option Year 1: 114 MH Overdoor Alarms 6 Alarm Controllers Quarterly Testing (3) Annual Certification (1) 1001 4 EA Option Year 2: 114 MH Overdoor Alarms 6 Alarm Controllers Quarterly Testing (3) Annual Certification (1) 2001 4 EA Option Year 3: 114 MH Overdoor Alarms 6 Alarm Controllers Quarterly Testing (3) Annual Certification (1) 3001 4 EA Option Year 4: 114 MH Overdoor Alarms 6 Alarm Controllers Quarterly Testing (3) Annual Certification (1) 4001 4 EA Total: $

Performance Work Statement In-Patient Behavioral Health Door Alarm Test and Certification Introduction The VHA Boston Healthcare System (VHA BHS), Brockton Campus, located at 940 Belmont Street, Brockton, MA 02301, has a requirement to provide quarterly testing and annual inspection/recertification of the Door Switch suicide prevention door alarm systems installed in six (6) in-patient behavioral health wards in Building 2 of the VHA BHS Brockton Campus for the next 5 years. The six (6) behavioral health wards are as follows: Behavioral Health Ward System Control Panels System Door Alarms The wards are: Ward System Control Panels System Door Alarms Ward 2-1-B 1 16 Doors Ward 2-2-B 1 20 Doors Ward 2-3-B 1 20 Doors Ward 2-3-C 1 20 Doors Ward 2-4-B 1 20 Doors Ward 2-2-C 1 18 Doors Description / Scope / Objective The Contractor must provide all labor, equipment, tools, material, supervision, and other items and services necessary to perform the work as defined in this Performance Work Statement. Applicable Documents FAR - Federal Acquisition Regulation VAAR - Veterans Administration Acquisition Regulation VA Directives, Design Manuals, Master Specs - https://www.cfm.va.gov/til/ ASME - American Society of Mechanical Engineers OSHA - Occupational Safety and Health Administration SCA DOL Website - Service Contract Act (SCA) Directory of Occupations (Fifth Edition) http://www.dol.gov/whd/contracts/sca.htm Glossary Acronyms used in this PWS are listed below for easy reference: CO - Contracting Officer COR - Contracting Officer's Representative FAR - Federal Acquisition Regulation OEM - Original Equipment Manufacturer Performance Requirements One (1) base year with four (4) one-year option periods Quarterly testing of six (6) The Door Switch suicide prevention door alarm systems installed in Building 2, Behavioral Health Wards 2-1-B, 2-2-B, 2-2-C, 2-3-B, 2-3-C, and 2-4-B of the VHA BHS Brockton campus, consisting of six (6) system control panels and 114 door alarms. Once every quarter, the contractor shall visit Building 2 of the VHA BHS Brockton campus and conduct a Walk and Press Test and an event download of each system. The Walk and Press Test consists of the following: Please read all of the following instructions prior to initiating a walk and press test. Locate the Silent Testing Keypad, in the nurses station above the 6160 Door Switch Keypad. Second person should be standing at the first door to be tested, with mobile phone or radio. At the Silent Testing Keypad enter 4321* - Indicator will turn from Red to Green. The audible alarms are now silenced for 99 seconds. Staff member located at the door can now press actuator on top of door (<2 pounds of pressure to activate). Strobe above door should signal, the keypad in the nurses station should beep continuously and display the room and zone number. Once confirmed, Staff member at door can use key to disarm beeping in nurses station via keyswitch at the door. This will verify keyswitch test. Staff member at keypad will press 1234#71 on White 6160 Keypad to disable strobe, and 12341 to re-arm the system. Contract staff member in nurses station can then perform 4.1.1.4 again to reenter silent mode and test next door, if 99 seconds has expired. The system should now be enabled once again. THE DOOR SWITCH SYSTEM ENABLED should be visible on the keypad's screen. And the green light should be lit. NOTE: While performing this test, it is helpful to have one staff member at the keypad and one staff member moving throughout the system and activating The Door Switch. Both can communicate by mobile phone or walkie-talkie if facility regulations permit. In addition to the Walk and Press test, the contractor will conduct an event download of all incidents and send the report to the COR. The contractor will also verify that the system time and date is correct, and will correct it if it is not. Annual inspection/recertification of six (6) The Door Switch suicide prevention door alarm systems installed in Building 2, Behavioral Health Wards 2-1-B, 2-2-B, 2-2-C, 2-3-B, 2-3-C, and 2-4-B of the VHA BHS Brockton campus, consisting of 6 system control panels and 114 door alarms. Annually, the contractor will make one (1) visit to Building 2 of VHA BHS Brockton campus and perform a full system inspection and recertification of The Door Switch systems and an event download. This consists of the following: For all 114 doors, the Contractor will inspect and test all components, including but not limited to, the door switch, key switch, strobe, hinge, and frame. The contractor will also inspect and test the six (6) main panels and the keypads. The contractor shall repair any issues, replace any missing parts, and update any available software within 24 hours of the inspection. Upon completion of recertification, the contractor will submit a report to the COR, preferably a spreadsheet, listing each door and indicating pass or fail for all components listed in 4.1.2.1, and actions taken to correct failures. This report will also include findings from the main panel and the keypad. In addition to the full system recertification, the contractor will conduct an event download of all incidents and send the report to the COR. The contractor will also verify that the system time and date is correct, and will correct it if it is not. Each year, the contractor will conduct three (3) Walk and Press tests, and one (1) full system test and recertification, for a total of 4 (four) visits per year for each of the six (6) systems. After the first year, each annual recertification visit must be conducted within a 15-day window of the date of the previous annual recertification visit. Performance Location and Hours Primary place of performance is the VHA Boston Healthcare System, Brockton campus, 940 Belmont Street, Brockton, MA 02301. Contractor shall check in with the COR each time they are on site to complete scheduled work. Government normal duty hours are from 0730-1630, Monday through Friday, excluding Federal holidays. Contractor access will be provided during normal hours. Deliverables The contractor shall provide the following reports to the COR: Results and findings of each Walk and Press Test, broken down by ward. Results of the event download after each Walk and Press Test. Results and findings of each ward system recertification as detailed in 4.1.2.5. Quotes and descriptions of work to resolve any issues found during the full system recertifications that can't be fixed on the spot. Results of the event download after the full system recertifications. Key Personnel Replacement and Substitution Requests for approval of substitutions shall be in writing and shall provide a detailed explanation of the circumstances necessitating the proposed substitutions. The request shall contain a complete resume for the proposed substitute, and any other information requested or required by the Contracting Officer to approve or disapprove the request. Proposed substitutes shall have qualifications that are equal to or higher than the personnel being augmented. The Contracting Officer or his/her authorized representative shall evaluate such requests and promptly notify the Contractor in writing whether the proposed substitution is acceptable. If the Contracting Officer determines that, (1) suitable and timely replacement of personnel who have been reassigned, terminated or have otherwise become unavailable for the contract work is not reasonably forthcoming, or (2) the resultant substitution would be so substantial as to impair the successful completion of the contract or the delivery order in accordance with the proposal accepted by the Government at time of contract award, the Contracting Officer may, (1) terminate the contract for default or for the convenience of the Government, as appropriate, or (2) at his discretion, if he finds the Contractor at fault for the condition, equitably adjust the contract price downward to compensate the Government for any resultant delay, loss or damage. The Contractor shall replace any absent individual for any period greater than one workday so as to leave a full complement of trained qualified personnel at all times with no disruption of services. Contractor Personnel and Management The Contractor shall be responsible for employing technically qualified personnel to perform the work specified in this SOW. The Contractor shall maintain the personnel, organization, and administrative control necessary to ensure that the work delivered meets the contract specifications and requirements. Government Badges. The COR will coordinate the issuance of required access badges to Contractor personnel. Contract personnel shall wear identification badges provided by the Government at all times when on campus. Badges shall be worn on the outer garment, attached to the outer shirt or jacket pocket by a button or clip or worn around the neck secured by an appropriate identification card lanyard. Government issued identification badge remains the property of the Government and shall be returned to the issuing office or other designated Government personnel upon transfer of Contractor employees from the contract. Contractor Badges. Notwithstanding the requirement to wear a Government furnished badge, Contractor personnel shall also wear a laminated contractor identification badge at all times when performing services under this Contract, including when on Government directed travel. The badge will contain a personal picture, name of employee, and Contractor's name. Badges shall be worn on the outer garment attached to the outer shirt or jacket pocket by a button or clip or worn around the neck secured by an appropriate identification card lanyard. Safety/Security Requirements. The Contractor shall comply with OSHA regulations pertaining to Confined space and Fall protection specific to work environment related to this contract. The Contractor shall comply with all applicable federal, state, and local laws and ensure performance is secure while protecting material, equipment, and supplies from damage and loss. Government security personnel shall have the right to inspect for security violations at any time during the term of the contract. All information generated in performance of this contract becomes property of the Government and must be surrendered upon request and/or completion of the contract. The Contractor must protect against the destruction and/or misplacement of all information produced under this contract, unless directed under local policy to destroy. This includes both hard and soft copies of data. The Contractor shall not release any information (including photographs, files, public announcements, statements, denials, or confirmations) on any part of the subject matter of this contract or any phase of any program hereunder without the prior written approval of the COR. Standards of conduct Conduct of Personnel. Contractor personnel shall conduct themselves in a professional manner (i.e., timeliness, communication; spoken and written etc.). The Contracting Officer may require the Contractor to remove from the job site any employee working under this contract for reasons of suspected misconduct, a suspected security breach, or suspected to be under the influence of alcohol, drugs, or any other incapacitating agent. Contractor employees shall be subject to dismissal from the premises upon determination by the Contracting Officer that such action is necessary in the interests of the Government. The hospital director or designated representative has the authority to bar individuals from the Government facility. The removal from the job site or dismissal from the premises shall not relieve the Contractor of the requirement to provide sufficient personnel to perform the services as required by this performance work statement. The Government shall not reimburse the Contractor for travel and other expenses associated with the removal of personnel. Contractor personnel are not authorized to carry or possess personal weapons including, but not limited to, firearms and knives with a blade length in excess of three inches, while assigned under this contract. Working Attire and Appearance. Contractor personnel shall present a professional appearance consistent with standards for Government civilian personnel acting in similar capacities. The Government reserves the right to review Contractor personnel qualifications. Upon request, resumes shall be provided to the Contracting Officer prior to clearance approval, for review and acceptance by the COR. The intent is verification purposes and not for the Government to become the hiring authority. Travel Travel charges shall not be chargeable to this contract. Non-Personal Service Statement Contractor employees performing services under this order will be controlled, directed, and supervised at all times by management personnel of the contractor. Contractor management will ensure that employees properly comply with the performance work standards outlined in the PWS. Contractor employees will perform their duties independently and without supervision of any Government official. The tasks, duties, and responsibilities set forth in the contract may not be interpreted or implemented in any manner that results in any contractor employee creating or modifying Federal policy, obligating the appropriated funds of the United States Government, overseeing the work of Federal employees, providing direct personal services to any Federal employee, or otherwise violating the prohibitions set forth in Parts 7.5 and 37.1 of the Federal Acquisition Regulation (FAR). The Government will control access to the facility and will perform the inspection and acceptance of the completed work. Personnel Qualifications The Contractor shall employ technically qualified personnel to perform the work specified in this SOW. The Contractor shall maintain the personnel, organization, and control necessary to ensure that the work meets the contract requirements. Each contractor employee's work history must contain experience directly related to their tasks. The Government reserves the right to request work histories and review resumes of proposed personnel. Personnel shall be fully capable of performing the requirements efficiently, reliably, and professionally. The normal dress code is business casual. Specific Personnel Qualifications: Be a U.S. Citizen or authorized to work in the U.S. Be certified to work on The Door Switch systems and provide proof of authorization. Have at least 5 years of experience working with mechanical and electrical components of door systems. Performance Standards and Quality Measurement Performance standards define desired services. The Government performs surveillance to determine if the Contractor exceeds, meets, or does not meet these standards. Surveillance will be by random inspection, and performance will be compared to the Acceptable Quality Level (AQL). The Quality Assurance Surveillance Plan (QASP) includes the following: PWS Paragraph Performance Objective Performance Standard Acceptable Quality Level Surveillance Method 6.0 Reports/Results Ensure all reports and results are typed, dated, titled, and contain accurate information. 100% performance level Visual inspection conducted by the COR and/or customer 8.7 Standards of conduct Ensure there are no reported events related to conduct/attitude/customer service, scheduling, staffing, and timeliness. No reported events Interactions with COR and any Engineering personnel The following solicitation provisions apply: FAR 52.212-1, Instructions to Offerors - Commercial Products and Commercial Services FAR 52.212-3, Offerors Representations and Certifications - Commercial Products and Commercial Services Offerors must complete annual representations and certifications electronically via SAM at https://www.sam.gov/portal. The following contract clause applies: FAR 52.212-4, Contract Terms and Conditions - Commercial Products and Commercial Services All quoters shall submit questions in writing by Thursday, July 16, 2026, at 9:00 AM EST. Quotes should be provided using the table above and sent to the Contract Specialist at Rosangela.Pereira@va.gov. Interested parties with no prior VA contracts can apply at https://www.cep.fsc.va.gov/. Quotes must include a statement regarding the terms and conditions, such as: "The terms and conditions in the solicitation are acceptable to be included in the award document without modification, deletion, or addition." or "The terms and conditions in the solicitation are acceptable to be included in the award document with the exception, deletion, or addition of the following:" List exceptions and rationale if any. Responses are due by Friday, July 17, 2026, at 3:00 PM EST, and should be emailed to Rosangela.Pereira@va.gov. Late submissions will be handled according to FAR 52.212-1(f). Questions or concerns should be directed via email to the Point of Contact: Rosangela Pereira at Rosangela.Pereira@va.gov.

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