CanadaBuys #P26-49

City of Fredericton seeks support and managed services for Geotab fleet telematics system

The City of Fredericton is seeking a vendor to provide ongoing support and managed services for its existing Geotab fleet telematics system. - Government Buyer: - City of Fredericton, New Brunswick, Canada (municipal government) - OEMs and Vendors: - Geotab (Original Equipment Manufacturer of the telematics system) - Products/Services Requested: - Ongoing support, maintenance, and enhancement services for the Geotab fleet telematics system - Structured service delivery including: - Account management - Helpdesk support - Technical services - Performance management - Unique or Notable Requirements: - Proponents must demonstrate expertise in municipal fleet operations - The City is not seeking to replace its current Geotab platform - No new hardware or product procurement; focus is on service and operational improvement - Emphasis on improving service delivery and system performance for a complex municipal fleet environment

Description

The City of Fredericton is seeking proposals from qualified proponents to provide ongoing support, maintenance, and enhancement services for its existing Geotab fleet telematics system. The focus is on securing a service-based engagement that delivers reliable, responsive, and performance-driven support for a complex municipal fleet environment. The Local Government aims to improve service delivery, system performance, and overall operational effectiveness without replacing the current telematics platform. Proponents must demonstrate a strong understanding of municipal fleet operations and provide a structured approach to service delivery including account management, helpdesk support, technical services, and performance management.

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