Pierce County Opengov #2026-RFP-168

Pierce County Solicits Enterprise SaaS Contract Lifecycle Management Solution

Pierce County Information Technology is seeking proposals for an enterprise Contract Lifecycle Management (CLM) SaaS solution to modernize and centralize contract management across all county departments. - Government Buyer: - Pierce County Information Technology Department - Products/Services Requested: - Enterprise-grade, configurable SaaS CLM platform - Centralizes contract intake, authoring, review, approval, execution, amendment, tracking, and closeout - Supports workflow automation, electronic signatures, version control, audit trails, and real-time reporting - Integrates with existing enterprise systems (Workday, OpenGov) - Provides role-based access, single sign-on (SSO), and robust security (SOC 2 Type 2 certification) - Complies with accessibility standards (WCAG 2.2) - Implementation, configuration, deployment, data migration, training, reporting dashboards, and ongoing technical support - Quantities: - One enterprise SaaS CLM solution with associated implementation and support services - Unique/Notable Requirements: - Must be a SaaS solution with high configurability and scalability - Security and privacy compliance (SOC 2 Type 2) - Accessibility compliance (WCAG 2.2) - Integration with Workday and OpenGov - Ongoing support and post-implementation services - No specific OEMs or vendors are named; open to all qualified CLM solution providers - Estimated initial contract value: $600,000, with ongoing annual charges of $365,000 - Contract term: Two years, with options for additional two-year extensions

Description

Pierce County is seeking to implement an enterprise Contract Lifecycle Management (CLM) solution to standardize and modernize contract management across all departments. The system aims to centralize contract activities, automate workflows, improve visibility, and strengthen compliance. The solution will integrate with existing enterprise systems like Workday and OpenGov, support contract request management, authoring, approval workflows, and electronic signatures. The contract includes training, support, and documentation to enhance efficiency, transparency, and reporting capabilities.

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