City of Louisville Bonfire #RFP270008

Louisville Metro Government CRM Software and Implementation Services Solicitation

Louisville Metro Government, via Metro Technology Services, is seeking proposals for a comprehensive Customer Relationship Management (CRM) software solution and related services. - Government Buyer: - Louisville Metro Government - Metro Technology Services department - Products and Services Requested: - CRM software for microcomputer environments - Integrated software solutions for microcomputers - Computer software consulting services focused on CRM implementation - Ongoing software maintenance, support, updates, and data hosting services - Requirements and Notable Details: - Vendors must submit a Good Faith Effort file, vendor information, acknowledgements, W-9, Ban the Box compliance, and an IT risk assessment - Compliance with Ban the Box regulations is mandatory - IT risk assessment completion is required - No specific OEMs or vendors are named; opportunity is open to all qualified providers - No vendor list or specific product part numbers are provided in the notice

Description

Louisville Metro Government is seeking proposals for software and implementation services related to a Customer Relationship Management (CRM) software systems environment. The procurement involves providing CRM software solutions and associated implementation services. The solicitation includes various important dates such as the open date, question due date, and close date. Vendors are required to submit specific documentation and information as part of their proposals.

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