California eProcure #27-ICH-001

Maintenance and Operations Services for California Homeless Data Integration System (HDIS)

The California Interagency Council on Homelessness (Cal ICH) is seeking a contractor to provide maintenance and operations (M&O) services for the Homeless Data Integration System (HDIS), a statewide SaaS data warehouse aggregating data from 44 Continuums of Care (CoCs). - Government Buyer: - California Interagency Council on Homelessness (Cal ICH), with procurement support from the California Department of Technology (CDT), Office of Statewide Technology Procurement (OSTP) - OEMs and Key Products: - Atlassian (JIRA Standard Edition) - GitHub (Enterprise Edition) - Amazon Web Services (AWS) - Okta (Single Sign-on, Universal Directory, Support) - Tableau (Cloud Creator, Explorer, Viewer) - Snowflake (Compute, Storage) - Informatica (MDM, BPM, Customer 360, Premium Success, Intelligent Management Cloud) - DATTO (Box Style License, RMM) - Kaseya (365 Ops) - SentinelOne (Singularity Commercial) - BlackPoint (Cloud Response MDR) - Products/Services Requested: - Ongoing M&O of the HDIS platform, including software licensing, cloud hosting, data warehouse management, security, data governance, and compliance with statutory mandates - Specific software licenses and cloud services (quantities detailed below) - Transition-in and transition-out services - Key staff roles: M&O Manager, Systems Architect, Application Architect, MDM Architect, Dashboard/Visualization Architect - Notable Requirements: - Compliance with California statutory mandates (e.g., AB 977, SB 914, AB 799) - Service Level Agreements (SLAs) for platform performance, security, and data governance - Mandatory cost worksheets and commercially useful function certification for SB/DVBE bidders - Provisions for additional licenses (up to 10% of base contract value) to accommodate user/data growth - Maximum contract value capped at $15 million over five years

Description

The California Interagency Council on Homelessness (Cal ICH) is seeking maintenance and operations services for the Homeless Data Integration System (HDIS). HDIS aggregates Homeless Management Information System (HMIS) data from programs statewide into a comprehensive reporting platform to provide unduplicated counts and analyze service utilization patterns for individuals experiencing homelessness. The system currently integrates data from 44 Continuums of Care (CoCs) across California, each managing their own HMIS systems according to HUD standards. The contract includes support for data collection, aggregation, and reporting to assist Cal ICH's mission to prevent and end homelessness.

View original listing