CanadaBuys #20158660

Hydro-Québec Solicits Installation and Support Services for Smart Devices Across Quebec

Hydro-Québec is seeking proposals for a large-scale contract focused on the installation and support of smart devices at client locations across Quebec. - Government Buyer: - Hydro-Québec (provincial utility agency) - Scope of Work: - Installation of smart devices at client sites throughout Quebec - Setup and configuration of mobile applications (one per equipment manufacturer) - Configuration of connected devices for client use - Client training on application and device usage - Management of client requests, including appointment scheduling and coordination - Repair services (service calls for installed devices) - Logistics services: reception, storage, inventory management, and handling returns at designated drop-off points - OEMs and Vendors: - No specific OEMs or vendors named; requirement for mobile applications per equipment manufacturer indicates multiple potential OEMs - Products/Services Requested: - Installation and configuration services for smart devices (equipment not supplied by contractor) - Application setup and client training - Repair and logistics support - Notable Requirements: - Contractor is responsible for all service and logistics aspects but not for supplying the smart devices themselves - Estimated contract value exceeds 100 million CAD - Contract duration is 86 months (over 7 years)

Description

This solicitation is for the installation work of smart devices primarily involving services such as installation of equipment at client locations across Quebec, including mobile application setup and client training. It also includes client request management, repair services, and logistics services like reception, storage, inventory management, and returns at drop-off points. The contract does not include the supply of equipment. The estimated contract duration is 86 months with an order of magnitude greater than 100 million CAD.

View original listing