University of Minnesota Ionwave #U520.2026.SEJST Addendum 2

University of Minnesota RFP for Collection Agency Services

This opportunity is a Request for Proposal (RFP) from the University of Minnesota for collection agency services across its university system. - Government Buyer: - University of Minnesota (higher education institution) - OEMs and Vendors: - No specific OEMs or vendors are named, as this is a service-based solicitation open to qualified collection agencies - Products/Services Requested: - Collection agency services for recovery of university accounts - Respondents may propose one or more types of recovery services - No part numbers or fixed quantities specified - Unique or Notable Requirements: - Multiple awards may be made to different providers - Respondents must demonstrate memberships in national organizations and relevant certifications - Strict electronic submission protocols are required - Compliance with data security standards, including PCI and FERPA, is mandatory - Direct contact with the department during the RFP process is prohibited - Attachments include instructions, references, data security, and scope of services - Opportunity is open to collection agency service providers with strong compliance credentials

Description

This Request for Proposal (RFP) issued by the University of Minnesota seeks to identify future collection agency providers for the University's use of collection agency services. Firms may propose to provide one or more recovery services, and multiple awards may be made. Contractors should provide information about relevant memberships in national organizations and certifications demonstrating a high commitment to compliance. Respondents are prohibited from contacting the identified department during the RFP process and must submit responses electronically by the specified deadline.

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