Tarrant County Ionwave #F2026149

Tarrant County Solicits 5-Year MAN and SD-WAN Network Design, Implementation, and Managed Services

Tarrant County is seeking a vendor to design, implement, and manage a comprehensive Metropolitan Area Network (MAN) and Software-Defined Wide Area Network (SD-WAN) solution for its offices and data centers. - Government Buyer: - Tarrant County Purchasing Department, Fort Worth, TX - Key contact: Emily Salter, Senior Contracts Administrator - OEMs and Vendors Mentioned: - Juniper Networks (SRX300, SRX345, SRX380, SRX4100 routers) - Sierra Wireless (MP70 LTE routers) - Products/Services Requested: - Full-mesh, multipoint-to-multipoint Metro-Ethernet connectivity - Vendor-managed SD-WAN services with vendor-supplied equipment - Flexible bandwidth options from 20 Mbps to 10 Gbps - Ethernet and SD-WAN handoffs (1, 5, 10 Gbps fiber-optic, 100 Mbps copper) - LTE-CAT4/5G wireless network integration and upgrade options - Managed services: 24x7 monitoring, break/fix support, firewall policy management, SNMP reporting, customer web portal - Integration with existing Juniper and Sierra Wireless equipment - Site-specific circuit installation and monthly recurring services for numerous county locations - Unique/Notable Requirements: - Service level objectives: 99.99% network availability, 4-hour mean time to repair (MTTR), 50 ms latency - Compliance with Tarrant County's HUB policy and insurance minimums - Criminal background checks for vendor personnel accessing secure areas or data - Strict information security requirements for hosted/cloud solutions: U.S. data residency, breach notification within 48 hours, patch management, and audit rights - Migration of current locations as existing contracts expire - Option for shorter contract terms at upcharge - No specific vendor is pre-selected; the solicitation is open to qualified providers able to meet technical and security requirements.

Description

Tarrant County is soliciting bids for the design and implementation of a cost-effective, highly available Metropolitan Area Network (MAN) and Software-Defined Network Services (SD-WAN) for its offices and data center locations. The vendor must provide seamless end-to-end service from customer handoff through the vendor's network, minimizing protocol conversion. The service requires full-mesh multipoint-to-multipoint Metro-Ethernet connections and diverse SD-WAN deployment with direct, secured internet connectivity to select locations for redundancy or primary service. The SD-WAN will be vendor-managed with vendor-supplied equipment. The contract term is 60 months.

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