CanadaBuys #BPM026143/34150

Dell Hardware and Software Maintenance & Support Renewal for DND

Shared Services Canada (SSC), on behalf of the Department of National Defence (DND), is seeking bids for a one-year renewal of Dell hardware and software maintenance and support services in Ottawa, Ontario. - Government Buyer: - Agency: Shared Services Canada (SSC) - Sub-agency: Enterprise IT Procurement Operations - Office: Data Centre Services Team - Acting on behalf of: Department of National Defence (DND) - OEMs and Vendors: - Dell (Original Equipment Manufacturer) - Bidders may propose equivalent products from other OEMs if they meet form, fit, function, and quality requirements - Products/Services Requested: - Maintenance and support services for Dell hardware - Maintenance and support services for Dell licensed software - No specific part numbers or quantities provided in the summary - Unique or Notable Requirements: - Equivalent products must meet or exceed Dell's form, fit, function, and quality - OEM certifications required for proposed solutions - Compliance with Canadian trade agreements is mandatory - Contract includes provisions for advance payment and termination for convenience with 30 days' notice

Description

Shared Services Canada (SSC) requires the renewal of Dell maintenance and support services on behalf of the Department of National Defence (DND) in Ottawa, Ontario. The contract term is for one year, from September 1, 2026, to August 31, 2027. The procurement process is competitive and open to Canadian suppliers and suppliers from applicable trading partners. Bids must be submitted electronically and comply with all solicitation requirements. The contract will be awarded to the responsive bid with the lowest evaluated price.

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