SAM #N0018926QB104

Sole Source Software Maintenance and Support for DOFEMS Lab Management System

This opportunity involves a sole source procurement by the Department of the Navy for software maintenance and technical support of the Defense Optical Fabrication Enterprise Management System (DOFEMS) Lab Management System (LMS). - Government Buyer: - Department of the Navy - NAVSUP Fleet Logistics Center Norfolk (FLCN) - Naval Medical Readiness Logistics Command (NMRLC), Naval Ophthalmic Readiness Activity (NORA) Directorate - OEM Highlight: - Optical Lab Software Solutions, Inc. is the sole source OEM for the DOFEMS LMS software - Products/Services Requested: - Software maintenance, technical support, and cybersecurity maintenance for DOFEMS LMS and associated software - Support includes both live production and test virtual machine environments - Web services integration with the Spectacle Request Transmission System (SRTS) order entry system - Notable Requirements: - Compliance with Department of Defense (DoD) and Defense Health Agency (DHA) cybersecurity and Risk Management Framework (RMF) guidance - Emphasis on system reliability, data integrity, and uninterrupted lab operations - Estimated Value: - Approximately $1,086,151 per year, with a total estimated value of $5,789,624 over five years - Period of Performance: - Five-year contract with annual funding increments, continuing through FY30

Description

This service contract shall provide software maintenance, technical support services, and cyber security maintenance of the system per Department of Defense (DoD) and Defense Health Agency (DHA) guidance's and Risk Management Framework (RMF) for the Lab Management System (LMS) and all associated software packaged to operate with or in support of the product known to the government as DOFEMS as well as web services between the government's Spectacle Request Transmission System {SRTS) order entry system to ensure the DoD Optical Fabrication Enterprise maintains operational readiness to its beneficiaries. The DOFEMS Production Environment is live operational environment installed on virtual servers located inside DoD Datacenters. The Test Virtual Machine Environment is a non-production static environment installed and managed by DHA/DCOPS (Data Center Operations) and maintained and used by the vendor and NOSTRA personnel to test and validate the systems operational performance post modifications before deployment to the actual Production Environment. The DOFEMS maintenance contract ensures system reliability, data integrity, cybersecurity compliance, and uninterrupted lab operations.

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