Winter Park Opengov #249335

Winter Park Fire-Rescue Department EMS Billing and Revenue Cycle Management Services Solicitation

The City of Winter Park Fire-Rescue Department is seeking a qualified firm to provide EMS billing and revenue cycle management services for its EMS transport program. - Government Buyer: - City of Winter Park Fire-Rescue Department - OEMs and Vendors: - No specific OEMs or vendors are named in the solicitation - Products/Services Requested: - Comprehensive EMS billing and collections services - Data migration of historical EMS billing records - Technology support for hardware, software, and connectivity - Integration with the City’s electronic patient care reporting (ePCR) and billing systems - Weekly and ad hoc reporting capabilities - Dedicated account management and responsive support - Unique or Notable Requirements: - Compliance with all federal, state, and local healthcare and privacy laws (including HIPAA and ADA) - User-friendly technology and transparent reporting - Support for additional reimbursement opportunities through state and federal programs - Insurance certificates listing the City as additional insured - Five-year record retention policy

Description

The City of Winter Park is seeking proposals from qualified firms to provide comprehensive EMS billing and revenue cycle services for the Winter Park Fire Department's EMS transport program. The services aim to improve billing accuracy, accelerate reimbursement timelines, and enhance collections through a compliant and customer-focused billing process. The project includes seamless integration with existing workflows, strong performance metrics, responsive support, and user-friendly technology. Proposals must be submitted electronically by August 11, 2026.

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