Des Moines Ionwave #W26-292

Des Moines Seeks Administrator for Employee FSA and HRA Programs

The City of Des Moines, Iowa is seeking a qualified administrator for its Group Flexible Spending Accounts (FSA) and Group Health Reimbursement Accounts (HRA) programs. - Government Buyer: - City of Des Moines, Iowa - OEMs and Vendors Mentioned: - Kabel (Infinisource) (current provider) - Wellmark Blue Cross Blue Shield (medical benefits) - Delta Dental (dental benefits) - Avesis (vision benefits) - Products/Services Requested: - Administration of Group FSAs (Medical and Dependent Care) and HRAs for approximately 1,722 employees - Services include claims processing, customer service, online portals, mobile applications, reporting, and enrollment support - Monthly administrative fee of $3.50 per employee for both FSA and HRA accounts - Unique or Notable Requirements: - High level of customer service and robust, reliable systems required - No price escalation during the initial three-year term; price increases capped at 5% per renewal period - Strict no-contact policy outside the designated procurement representative - Mandatory proof of insurance and compliance with insurance/indemnification requirements - Proposals must be submitted electronically; no faxed, emailed, mailed, or hand-delivered responses accepted - Contract Structure: - Initial three-year term with two optional three-year renewals - Approximately 528 current FSA participants and 303 HRA participants

Description

The City of Des Moines is requesting sealed proposals from qualified companies for an Administrator for Group Flexible Spending Accounts and Group Health Reimbursement Accounts. The selected administrator should provide a high level of customer service, flexibility, and reliable systems to help the City remain competitive and control benefit costs. The scope includes administration of Flexible Spending Accounts (Medical and Dependent Care) and Health Reimbursement Accounts, with monthly administrative fees specified. Proposals must be submitted electronically by the deadline, and questions are due by the specified cutoff date.

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