Tennessee Department of General Services #34570-41027

Tennessee seeks statewide Assistive Technology Services for Vocational Rehabilitation customers

The Tennessee Department of Human Services, Vocational Rehabilitation Services Program, is seeking contractors to provide comprehensive Assistive Technology Services statewide to support individuals with disabilities in achieving employment goals. - Government Buyer: - State of Tennessee, Department of Human Services, Vocational Rehabilitation Services Program - Scope of Services: - Assistive Technology Assessment & Assessment Report - Functional capacity evaluation and recommendations for appropriate assistive technology - Assistive Technology Training - Instruction to increase user proficiency and skills with assistive technology - Delivery & Installation - Delivery and setup of assistive technology devices at customer locations - Service Coordination & Technical Support - Ongoing support, troubleshooting, and service administration - Service Areas & Contract Structure: - Six designated service areas across Tennessee - Up to six contracts may be awarded (one per area); bidders may propose for one or more areas but must serve all counties within each area - Estimated annual customer demand per area: 50 to 330 - Annual contract values per area: $100,000 to $660,000 - Notable Requirements: - Certified or credentialed staff required - Compliance with ADA and nondiscrimination laws - Security certifications (SOC 2 Type II or NIST 800-53) required for contractors handling State Data - Detailed reporting and monthly billing for service coordination - Virtual training and troubleshooting permitted when appropriate - Separate cost proposals required for each service area - No specific OEMs or vendors are named; opportunity is open to qualified providers of assistive technology services.

Description

The State of Tennessee, Department of Human Services, is soliciting proposals for Assistive Technology Services through RFP 34570-41027. The purpose is to establish a consistent and reliable source of supply of Assistive Technology Services to enable customers of the Vocational Rehabilitation Services Program to achieve competitive integrated employment. Services include assessments to match individuals with appropriate assistive technology, training to increase proficiency in its use, and delivery and installation of the technology. The state operates in six service areas and may award up to six contracts, one per service area.

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