Opportunity
Los Angeles County Lacounty #RFB-IS-26200966
Los Angeles County Solicits SaaS Client Activity Tracking System with Hosting, Support, and Professional Services
Posted
July 08, 2026
Respond By
August 06, 2026
Identifier
RFB-IS-26200966
NAICS
541512, 518210, 541519
Los Angeles County Internal Services Department is seeking a 3-year SaaS solution for a Client Activity Tracking System (CATS), with options to extend for up to 5 years. - Government Buyer: - County of Los Angeles, Internal Services Department - Products/Services Requested: - Client Activity Tracking System (CATS) delivered as Software-as-a-Service (SaaS) - Annual software licensing for years 1-3, with optional years 4 and 5 - Cloud hosting and infrastructure for each contract year - Technical support, maintenance, software updates, data backup, and disaster recovery for each year - One-time professional services: implementation, customization, integration, training, and data migration - Notable Requirements: - Solution must comply with County information security, privacy, and HIPAA requirements - Vendors must provide authorized distributor certifications - Emphasis on digital accessibility, disaster recovery, and business continuity - Compliance with County policies and preference programs - No specific OEMs or vendors are named; alternate products may be proposed if they meet all specifications and documentation requirements.
Description
This solicitation is for a 3-year agreement to provide a client activity tracking system. The procurement includes software related to mini and mainframe computer communications and networking. The scope covers hosting, maintenance, operational and technical support, including service level agreements, security, and privacy requirements. The solicitation is managed by the Internal Services Department of Los Angeles County and requires submission of a complete bid with all required documentation by August 6, 2026.